results-driven, solutions-focused professional with msw eager to contribute proven social work, family services,

clinical therapy, and patient relations expertise toward supporting the success of a highly ethical organization.

 

profile

 

ø  contribute sharp analytical skills, excellent problem-solving abilities, strong interpersonal relations talents, and solid written / verbal communication proficiencies toward ensure seamless operational success.

ø  expert at providing supportive community-wide healthcare and human services, as well as responsible patient needs analysis / assessment based on strict facility standards of practices.

ø  active member of the american case management association and black child development institute.

 

~ education ~

 

master of social work emphasis in mental health                                        university of illinois at chicago

bachelor of liberal arts dual majors in psychology and human services                    upper iowa university

 

professional experience

 

 

ø  apply strong psycho-social assessment talents toward evaluating patients for facility admittance, along with providing excellent crisis counseling and supportive efforts to individuals and their families.

ø  liaise between families and medical personnel to provide accurate patient progress and treatment updates, as well as working with physicians, nurses, and er staff to ensure individuals attain optimal care levels.

ø  maximize organizational productivity by performing discharge planning and social services support to wide-ranging inpatient units and collaborating with an interdisciplinary medical team to include med / surg, labor & delivery, postpartum, telemetry, and oncology, among others.

ø  facilitate proficient follow-up efforts to provide proper medical evaluations, along with initiating referrals for outpatient medical care and offering comprehensive community resources for post-discharge assistance.

 

 

ø  demonstrated solid leadership skills toward supervising clinical and administrative staff members in the facilitation of superior community-based pre- and post-natal care coordination and patient education services.

ø  directed development, implementation, and maintenance of care-based policies and procedures in compliance with strict local, state, and federal governing bodies (i.e. medicaid for reimbursement of services), as well as ensured adherence with the council on accreditation (coa) standards.

ø  created dynamic training programs and skill development activities for top-performing staff members to guarantee high-quality care standards and provide consistency within facility operations.

ø  contributed sharp organizational proficiencies toward developing, reviewing, and submitting necessary documentation and reports required by the united way and various other funding sources, along with establishing collaborative relationships with agency personnel, aurora health care, and the community.

 

ø  optimized patient success by performing comprehensive assessments to determine appropriate levels of student mental health needs, including directing individual, family, and group-based counseling interventions.

ø  collaborated with a multi-disciplinary team of high-skilled professionals (i.e. nurse practitioner, child  psychiatrist, school principal) to develop and implement effective treatment planning efforts, as well as providing essential referrals to a broad-scope of community resources when necessary.

 

ø  expertly provided intake assessments and crisis intervention to at-risk children and adolescents, including performing intensive home-based individual and family counseling and co-facilitating bi-weekly therapeutic groups to promote the learning / development of life skills.

ø  networked between diverse agencies such as the department of children and family services, hospitals, medical personnel, and schools to successfully advocate for optimal services and additional resources.

 

~ additional professional roles held prior to 1999 ~