yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

versatile graduate eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.

profile

 

• talented candidate for graduation with a bachelors degree in psychology, with complementary experience working with mentally disabled.
• in depth training both experimental and theoretical psychology, including psychoanalytic, trait, existential, and behavioristic schools of thought.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / patient services interaction.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• technically proficient in microsoft office suite, including word, powerpoint, excel, and spss.

 

professional education

 

wagner college                                                                                   anticipated graduation 8/2010

bachelors degree in psychology

dean s list 2007, gpa: 3.0

 

student government association representative, 2008

accounting and business society, 2009

spanish club, 2007-2008

 

professional experience

sales associate joann s fabric and craft store                                                                        2009-present                              

• sharp business acumen and experience in managing broad scope of operations, from answering phone calls and handling customer requests to pricing merchandise and tracking inventory.
• successfully steered sales operations to generate high volume growth and revenue on behalf of company.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

campaign intern bloomberg for mayor 2009                                                                             2009

• effectively supported overall operations by recruiting volunteers, updating database, preparing canvasses, and assisting in campaign events.

 

cashier tottenville auto spa and lube                                                                                                        2007              

• responsible for handling all customer interaction, from handling high-volume phone calls and taking messages to scheduling appointments and ensuring quality customer service.

 

footwear associate modell s sporting goods                                                                     2005-2006                      

• facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.

 

additional experience

 

social worker assistant lifestyles for the disabled                                                                           2006              

• actively provided supervision for mentally disabled workers, assisting in individual projects.