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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
versatile graduate eager to contribute comprehensive background toward actively supporting the employer in optimizing performance.
profile
- talented candidate for graduation with a bachelors degree in psychology, with complementary experience working with mentally disabled.
- in depth training both experimental and theoretical psychology, including psychoanalytic, trait, existential, and behavioristic schools of thought.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / patient services interaction.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- technically proficient in microsoft office suite, including word, powerpoint, excel, and spss.
professional education
wagner college anticipated graduation 8/2010
bachelors degree in psychology
dean s list 2007, gpa: 3.0
student government association representative, 2008
accounting and business society, 2009
spanish club, 2007-2008
professional experience
sales associate joann s fabric and
craft store
2009-present
- sharp business acumen and experience in managing broad scope of operations, from answering phone calls and handling customer requests to pricing merchandise and tracking inventory.
- successfully steered sales operations to generate high volume growth and revenue on behalf of company.
- consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.
campaign intern bloomberg for mayor 2009 2009
- effectively supported overall operations by recruiting volunteers, updating database, preparing canvasses, and assisting in campaign events.
cashier tottenville auto spa and lube 2007
- responsible for handling all customer interaction, from handling high-volume phone calls and taking messages to scheduling appointments and ensuring quality customer service.
footwear associate modell s sporting goods 2005-2006
- facilitated client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
additional experience
social worker assistant lifestyles for the disabled 2006
- actively provided supervision for mentally disabled workers, assisting in individual projects.
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