xxx-xxx-xxxx 0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

results-driven, motivated professional eager to contribute dynamic management, client servicing and interpersonal relation skills toward actively supporting a progressive organization in optimizing operational and financial performance as a key part-time staff member.

profile

ø  offer extensive experience in the commodities industry, with comprehensive management and customer service background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully develops, mentors and leads top-performing teams committed to providing superior service and creates a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and products and use findings toward designing and executing innovative strategies in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management and staff as well as clients and external contractors.

ø  establish critical contacts to increase client base, ensuring retention levels and client loyalty.

ø  ensure customer service and satisfaction is afforded highest attention and priority.

professional experience

self-employed                                                                                                                  2001-present

commodity broker

 

dean witter                                                                                                                       dates employed

section manager

coffee broker

 

career highlights

 

  contribute dynamic leadership skills in managing 8-member crew, with strong focus on optimizing productivity, efficiency and performance.

  proficiently monitor world markets and follow financial news and developments in order to maintain up to date on current trends and ideas.

  promote superior service and exceptional client satisfaction by promptly and professionally conducting trades on behalf of client and assisting with any questions or concerns.

  relied upon to lend expertise in advising clients on the best way to position themselves within markets, exhibiting advanced communication and interpersonal relation skills.

  proactively build and establish key relationships and liaise effectively between management, staff, clients and shipping, transport and insurance companies.

  demonstrate sharp business acumen and negotiation abilities in discussing and agreeing prices, quality, delivery and specifications, integral to achieving goals and timelines.

  strategically plan and coordinate schedules to maximize use of resources while controlling costs and meeting client needs.