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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

driven professional seeking a challenging position where expertise in customer service, office administration and communication will prove instrumental to company success.

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career profile

 

qualified professional offering seven years job experience, with specific expertise in customer service, office administration and small business operations. adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques. apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment. capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone. track record of quality, efficiency and accuracy. demonstrate strong abilities in handling multiple projects simultaneously, meeting tight deadlines, and work in a fast-paced environment.

 

extensive written and verbal communication experience

proficient in microsoft office suite

intimate knowledge of office procedures

skilled, highly motivated, strong time-management skills

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professional experience

 

barista starbucks                                                                                                             2008-present

  • sharp business acumen and experience in a broad scope of operations, from product sales, customer service and telephonic communication to customized services, store opening and closing.
  • successfully steer sales operations to generate high volume growth and revenue.

 

cashier/server flower farm coffee shop                                                                      2008-present

  • responsible for the efficient and accurate preparation and service of customer orders.
  • consistently handle client communication in person and via telephone to place reservations.

 

file clerk amerisource bergen, inc.                                                                                   2006-2008

  • managed broad scope of office activities including all paperwork, account review, excel spreadsheet creation and maintenance, and client credit reviews.

 

secretary scotts corner feed & hay                                                                                          2007

  • effectively handled purchase and receiving orders, product pricing, inventory, stocking, billing, and collections.
  • serving as administrative clerk, managed client communication, computer documentation and appointment scheduling.

 

courtesy clerk raleys grocery store, auburn ca                                                              2001-2007

  • consistently provided customers with a wide variety of services and assistance, from bagging groceries, to customer service inquiries and store opening/closing.
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education

 

associates of arts in animal science & equine science certificate sierra college      2008-present

 

coursework in animal science cal poly tech university                                                    2006-2007

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