yyyyyy x. yyyyyy

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

 

 

dynamic professional eager to contribute academic training and hands-on experience  toward actively supporting an organization in maximizing performance.

 

profile

 

• recent bachelor s graduate offering academic training in communication, political science, sociology, and women s studies.
• in depth experience in client-focused industries focused on delivering world class customer service.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• dynamic communication, presentation, negotiation, and relationship management skills.

 

professional experience

summit bank currier/receptionist dynamic office solutions                                                       2002-2003

  consistently ensured the safe transport of monetary deposits from client offices to bank.

  oversaw a broad range of administrative support functions, including sorting incoming mail, coordinating catering, fielding incoming calls, and making travel arrangements.

 

receptionist judy's salon                                                                                                                     date

  responsible for maintaining salon appearance, while also providing quality customer service to clients.

 

store manager pac pizza                                                                                                                2000-2001

• sharp business acumen and experienced in managing broad scope of operations, from staffing, cross-training personnel and developing employee incentives to maintaining inventory and maximizing profits.
• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

front desk coordinator visual image                                                                                             1999-2000

• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• successfully steered inventory sales operations to increase business growth and revenue.
• effectively promoted sales campaigns and marketing promotions to clients, effectively expanding utilization of company products and services.

 

concessions stand manager western sports                                                                              1994-1996

• effectively hired, trained and directed staff, while also running window operations, preparing food products and tracking inventory.

 

professional education

 

university of california                                                                                                                      2009

bachelors of arts in communications and political science

with a double minor in sociology and women's studies

 

las positas college                                                                                                                              2006

associate of arts in liberal arts

 

cbest certification, 2009

stanford university leadership summit, 2006

democracy for america leadership training, 2005