~ cross-functional project leader • expert in producing dynamic business solutions • team-driven can do attitude ~

 

solutions-focused project manager eager to contribute over 13 years of experience directing endeavors within

it, human resources, and finance capacities toward maximizing an employer s productivity and profitability.

 

profile

 

         top-performer with the ability to increase organizational efficiency and improve overall business functions.

         expert at producing key business solutions in strategic alignment with set company objectives and best practice methodologies.

         skillful at redesigning existing tools or developing new tools based on customer feedback to increase usability and satisfaction.

         adept at reorganizing service areas to reduce duplication, enhance knowledge transfer, and streamline workflow processes.

         certified project manager (capm) with the project management institute (pmi) and hold active membership.

 

key areas of expertise

 

project / program management                                      cross-functional / matrix project teams         organization change management

business process development                                    methodology development                                 customer service

ms project / project web access / sharepoint            contractor management                                     interpersonal relations

professional synopsis

 

project management consultant                                                                                                                                                     2008 c 2009

 

key accomplishments

ø spearheaded an application development project that resulted in a new website for the state of georgia and new child support calculators, along with networking with java developers and performing application testing to ensure quality.

 

         applied dynamic leadership talents toward directing key projects for the administrative office of the courts to include developing contracts with results-focused objectives, creating plan requirements, and managing comprehensive tasks.

         contributed strong interpersonal relations skills instrumental in liaising among development vendors and business leaders, along with supervising top-performing project teams in adhering to set schedules, scope, and budgets to ensure maximum success.

         resourcefully documented current process workflows for business improvement, as well as providing project status via meetings and detailed reports, and escalating risks and issues as necessary.

         conducted user training on new tools and played a vital role in creating a concise training guide.

 

program / project manager                                                                                                                                                              2002 c 2008

 

key accomplishments

ø improved business processes by implementing microsoft project server 2003 as an enterprise-wide tool for project managers, as well as working with sql server and .net in application development.

ø directed human resources projects that included employee performance tracking tools and change management.

ø oversaw a data center benchmarking study that determined areas for increased efficiencies and management support.

 

         strategically steered new methodology development efforts to include implementing innovative business support tools, managing organizational restructuring, and directing data center benchmarking.

         drove diverse project success by defining, prioritizing, and managing key requirements, along with determining staffing levels, secured resources, and assigned tasks, and monitoring overall status to report to executive-level management.

         developed and managed project plans to include handling all-inclusive cost, schedule, risk, issues, change management, communications, and resources to optimize success.

         collaborated with business and technical divisions to meet project objectives, report progress, and encourage team cohesiveness, as well as managing the work of contractors and internal staff and mentoring junior project managers.

 

~ cross-functional project leader • expert in producing dynamic business solutions • team-driven can do attitude ~

 

~ page two ~

 

professional synopsis

(continued)

assistant to the strategic planning officer                                                                                                                                   2000 c 2002

 

key accomplishments

ø successfully organized a technology camp for teenage girls that resulted in a new website which was adopted by the governor s office as the state of georgia s official kid s site.

 

         maximized agency success by reviewing strategic plans and providing superior customer service support on software applications to ensure submissions were consistent and met noted requirements.

         expertly conducted critical site visits to monitor work and progress at various satellite locations, along with participating in industry-wide conferences as an agency representative.

 

office manager                                                                                                                                                                                   1996 c 2000

 

key accomplishments

ø created budgets and personnel reports to optimize departmental cost-effectiveness and efficiency levels.

 

         utilized broad scope of organizational support abilities toward assisting the office director with daily administrative tasks to include maintaining executive-level calendars and meeting schedules and drafting / distributing confidential correspondence.

         recruited, hired, and managed skilled support staff members, along with developing and implementing departmental training initiatives for associates to maintain high-quality standards and provide consistency among business operations.

         performed optimal customer service by courteously greeting clients in person or via telephone, as well as responding to diverse individual inquiries and resolving key challenges as required.

 

education

 

business management degree program

georgia perimeter college

 

certificate in business computer applications

dekalb technical college

 

professional certificates

 

taking charge of organizational change certificate

georgia perimeter college

 

business analysis certificate

george washington university

 

certified associate in project management (capm)

project management institute (pmi)

 

associate s certificate in project management

george washington university

 

 

~ cross-functional project leader • expert in producing dynamic business solutions • team-driven can do attitude ~

 

date

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role, and am submitting my resume for your review.

 

i am eager to offer over 13 years of experience in progressive project / program management, consulting, strategic planning, and office administration roles within public- and private-sector it, human resources, finance capacities toward maximizing your company s productivity and profitability.  i have demonstrated myself to be a top-performer with the ability to increase organizational efficiency and improve overall business functions, and consider myself to be an expert at producing key business solutions in strategic alignment with set objectives and best practice methodologies.

 

to compliment my professional background, please note that i completed a rigorous business management degree program from georgia perimeter college, as well as a certificate in business computer applications from dekalb technical college.  i also hold numerous additional professional certificates to include business analysis and project management from george washington university, and am a certified project manager (capm) with the project management institute (pmi).

 

most recently, as a project management consultant with lawren consulting services, i applied my dynamic leadership talents toward directing key projects for the administrative office of the courts to include developing contracts with results-focused objectives, creating plan requirements, and managing comprehensive tasks.  within this role, i also contributed strong interpersonal relations skills which were instrumental in liaising among development vendors and business leaders, as well as supervising project teams in adhering to set schedules, scope, and budgets to ensure optimal success.  during this time, i successfully spearheaded an application development project that resulted in a new website for the state of georgia and new child support calculators, along with networking with java developers and performing application testing to ensure quality.  as this is just a sampling of my impressive background, please kindly refer to my enclosed resume for additional professional experience and business accomplishments.

 

you will find me to be a solutions-focused leader who is skillful at implementing efficient policies / procedures, developing cost-effective business systems, and recruiting top-performing staff.  in addition, i can proficiently interface with all industry representatives through to executive level while building critical client relationships and professional networks.  for the sum of these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy