yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx • abc@xyz.com

career objective

versatile professional eager to contribute broad-scope customer service experience toward supporting a dynamic organization in maximizing bottom-line performance.

profile

 

• recent graduate offering solid and progressive academic training and hands-on experience in customer service experience, including expertise within issue resolution, productive communication and client services capacities.
• in depth experience in client-focused industries focused on delivering world class customer service.
• facilitate client-focused, service-oriented environment vital to maximizing customer satisfaction and retention.
• capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
• adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
• apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
• technically proficient in all pc and mac operating systems, as well as microsoft office applications; type 250wpm.

professional experience

 

woodcraft                                                                                                                      2009-present

customer service representative

• sharp business acumen and experienced in managing broad scope of operations, from issue resolution and reorganizing store sections to ensuring proper assembly of products and store opening/closing.

 

lifetouch photography                                                                                                 2008-present

photographer

  actively serve as photographer, overseeing price listing, studio cleaning, employee training, and client consultations.

homegoods                                                                                                                          2004-2006

customer service representative

• consistently ensured delivery of quality customer service vital to sustaining and growing clientele base.

 

professional education

 

bachelors of arts in fine arts bridgewater state college bridgewater                     january 29, 2010

vice president bridgewater state college rugby team
vice president bsc fiction writers club
president bridgewater video and film association