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Yyyyyy x. yyyyyy

22800 Bulverde Rd #0000 xxxxxx xxxx , xxxx , xxxxx 00000

Phonexxx-xxx-xxxx abc@xyz.com

 

Ambitious and award-winning Sales and Marketing Professional eager to contribute talents toward actively collaborating with a dynamic organization in maximizing revenue growth and profitability.

 

Profile

 

Proficiency in the complete sales cycle from prospecting and qualifying to negotiating and closing.  Considerable strengths in establishing rapport, cross-selling, and delivering persuasive sales presentations. Extensive team building and leadership experience; coach, motivate, empower and develop personnel to exhibit peak performance. Excel in B2B sales, client relations, networking, community involvement, and orchestrating compelling marketing activities and initiatives. Outstanding strategic planning, problem solving, interpersonal and communication skills; conversational skills in Spanish.

 

Selected Achievements:

 

         Won prospecting contest in 2009/2010 and consistently maintained an 80% close ratio for new business appointments scheduled.

         Consistently captured top spot for loan penetration and cross-selling of products in 2007.

         Coached personnel in cold calling techniques to expand business clientele by 25%.

         Rapidly and successfully signed 45+ new business clients for Bandera location.

         Launched highly proactive marketing and advertising strategies to attract more than 1,000+ potential new customers for banking center s grand opening; generated 50+ new checking accounts in one day.

         Consistently ranked among top three managers out of 10 San Antonio Wells Fargo branches and among top 15% out of 25 stores in 2005/2006.

         Placed 1st in business drivers and profits and 3rd in incentive compensation payouts out of ten stores in 2006.

         Ranked 2nd of 10 stores in district and top 25% of 86 Central Texas stores in 2006 Smart Start Blitz.

         Championed efforts to rank in 1st place out of eight store managers in 4th quarter of 2005.

         Produced highest profits in 2nd quarter of 2004 of $80K during prior role in sales.

         Placed 2nd in Q3 04 for generating $70K in profit and achieving 100% Quality Assurance rating.

         Recognized as a Level 4 Performer in 2003 and 2004 for surpassing incentives for seven consecutive quarters.

         Chosen as 2003 s Top Sales Producer for home equity loans/products, capturing $82,478.

 

Professional Experience

 

Capital One Bank, San Antonio, TX, 2006 to 2010

Vice President-Market Manager II / Branch Manager II

         Spearheaded daily operations inclusive of staffing, training, customer service and compliance.

         Devised business plan for new Bandera branch which was eagerly adopted as a template for other locations.

         Captured highest annual audit score district-wide of 98% in 2010.

         Ranked in 1st place in San Antonio market out of five locations in September 2007 and in 2nd place during prior month.

 

Continued

 

 

Heriberto Torres C Page 2 of 2

 

Professional Experience continued

 

         Recognized by Regional Manager and State President for leading branch to become #1 in merchant referrals and closed referrals in state of Texas in November 2009.

         Led branch to seize top spot for six consecutive months in merchant services and to open most business and personal checking accounts in 1st and 2nd quarter of 2010.

         Formally recognized by Vice President of Merchant Services for consistently performing as #1 referring branch in 2009/2010.

         Sole branch manager within district to develop and promote six associates to management positions.

 

Wells Fargo, Lubbock and San Antonio, Texas, 2002 to 2006

Store Manager III          (2005 to 2006)

Call Center Sales Supervisor          (2003 to 2005)

Inbound Sales Development Banker Specialist II         (2002 to 2003)  

         As manager, directed daily operations encompassing staffing, personnel training and development, budget development and administration, quality control, compliance, sales, and customer service.

         Interviewed job candidates, hired quality talent, assembled teams, provided coaching and motivation, conducted performance evaluations, and developed and promoted several employees.

         Proficiently maintained strong internal controls to achieve passing audit score of 90% for 2005.

         As call center supervisor, adeptly managed and supervised team of up to 20 personnel.

         As sales development banker, provided financial information to customers and prospects and performed cross-selling to meet and/or exceed sales and profit goals.

         Chosen based on outstanding accomplishments to participate in training and coaching new personnel.

 

 

Education

 

Master s in Business Administration CTechnology Management, University Of Phoenix, 2005

 

Bachelor of Business Administration in Marketing, University Of Texas at San Antonio, 2002

 

Bachelor of Business Administration in Management, University Of Texas at San Antonio, 2001

  • Concentration in Leadership and Administration

 

Associate of Applied Science in Public Administration, San Antonio College, San Antonio, Texas, 1999

 

 

Community Involvement

 

Leon Valley Rotary Club

 

Hispanic Chamber of Commerce

 

Humane Society

 

San Antonio School Districts

 

Active Board Member, Leon Valley Chamber of Commerce

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