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Profile
Ø Offering a decade of experience as Senior Switch Technician/Switch Technician, with proficiency in installing, operating, troubleshooting, repairing, replacing, upgrading, testing, and maintaining switching, data communication and peripheral equipment
Ø Related earlier military experience as a Satellite Communications Technician
Ø Strong prioritization, strategic planning and organization skills crucial to optimizing productivity and meeting tight deadlines
Ø Efficiently maintain detailed documentation/records/logs
Ø Extensive Nortel and Tellabs training and completed Satellite Communications Apprenticeship
Career Path
Senior Switch Tech, Sprint/Ericsson-Urbandale, IA 2000-2010
In recognition of exceptional job performance, promoted from Switch Tech to Senior Switch Tech in 2005; subsequently outsourced to Ericsson, 2009-2010
Proficiently operated and maintained Nortel DMS 100 switch, including weekly backups and card removal/replacement as well as capacity adds to DSM 100 encompassing performing datafill and verifying connectivity; facilitated daily, weekly and monthly preventative maintenance
Managed Nortel CBRS card removal/replacement and as-need periodic maintenance.
Efficiently completed cross connects, card removal/replacement and daily maintenance on Tellabs 5500 DACS
Actively monitored Nortel BSSM alarms and conducted weekly/monthly backups and datafill entries
Productively added new DOMs to Nortel EMS network along with changing parameters and checking T1 status; collaborated with Field Techs in programming of new and replaced DOMs
Performed card removal/replacement of Nortel RNC as interface connecting EMS to monitor to DOMs
Additionally contributed strong technical skills toward partnering with Field Techs and RF engineering teams in performing wire cross connects on high density DS1 bays
Entrusted with providing vendor escort and demonstrated commitment to company needs in performing once-monthly and as need 24/7 on-call service
Satellite Communications Tech, US Air Force-Offutt AFB, NE/Camp Humphreys, Korea 1993-2000
Effectively operated and maintained mobile and fixed satellite communications equipment in support of military missions, including troubleshooting network problems from end user to remote equipment; performed and documented preventative maintenance
Efficiently installed satellite antennae in secure areas and used local database to acquire/gain access to secure communications network; required maintaining proper power level on satellites and repositioning of antennae for optimal strength
Education
1X EVDO DOM & RNC Administration and
Maintenance, Nortel-Omaha, NE
SPM Configuration and Maintenance, Nortel-Raleigh, NC
CDMA EBSC/CBRS Operation, Nortel-West Des Moines, IA
TITAN 5500 Fundamental Concepts, Tellabs-Bolingbrook, IL
Satellite Communications Apprentice, USAF-Biloxi, MS
Community Leadership
Sprint Network Restoration Volunteer, Post-Hurricane Katrina
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