yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • email@example.com
proficient it professional eager to contribute technical expertise as well as strong systems analysis skills and programming talents toward actively supporting an organization in maximizing performance.
- offer solid and progressive it experience, including expertise within systems analysis, programming and customer service capacities.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
- proven background in consistently exceeding programming goals and surpassing customer expectations.
- recognized for dynamic communication, presentation, organization, and relationship management skills.
- track record for diagnosing complex problems and consistently delivering effective solutions.
web sphere application server, web services, and windows xp/2000/vista
country insurance and financial services 2005-2008
- actively serve as project lead, responsible for company-wide software package that effectively combines lines of business using vb.net to bring web, vb, and cobol/z os interfaces together in one innovative application.
- effectively coordinate both the testing and debugging of vb.net and java servlet technologies with numerous offsite developers, consistently meet or exceed company goals.
- facilitate individualized training with feature demonstrations on new software improvements and upgrades.
- efficiently collaborate on a broad range of projects, from java web service/cobol/db2 reports to recursive xml searching logarithms for rule engines.
- apply extensive knowledge of java/html in the loading of servers for the performance testing of external software packages for effective negotiations with software vendors.
illinois state university normal, il 2006
bachelors of science in information technologies, minor in business
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