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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx •



proficient it professional eager to contribute technical expertise as well as strong systems analysis skills and programming talents toward actively supporting an organization in maximizing performance.




  • offer solid and progressive it experience, including expertise within systems analysis, programming and customer service capacities.
  • adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
  • apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
  • capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high quality, diplomatic customer / client services interaction both in person and via telephone.
  • proven background in consistently exceeding programming goals and surpassing customer expectations.
  • recognized for dynamic communication, presentation, organization, and relationship management skills.
  • track record for diagnosing complex problems and consistently delivering effective solutions.


technical expertise


adobe photoshop, asp, c++, cobol, ibm hats, java (ejb s, j2ee, jsp, servlets), javascript, legasuite, microsoft visual studio, php, relational application developer, ruby, sql, visual basic,

web sphere application server, web services, and windows xp/2000/vista


professional experience


country insurance and financial services                                                                                    2005-2008

systems analyst/programmer

  • actively serve as project lead, responsible for company-wide software package that effectively combines lines of business using to bring web, vb, and cobol/z os interfaces together in one innovative application.
  • effectively coordinate both the testing and debugging of and java servlet technologies with numerous offsite developers, consistently meet or exceed company goals.
  • facilitate individualized training with feature demonstrations on new software improvements and upgrades.
  • efficiently collaborate on a broad range of projects, from java web service/cobol/db2 reports to recursive xml searching logarithms for rule engines.
  • utilize javascript, ruby, php, jsp, and microsoft sharepoint in programming multiple intranet support and deployment tools.
  • apply extensive knowledge of java/html in the loading of servers for the performance testing of external software packages for effective negotiations with software vendors.


professional education


illinois state university normal, il                                                                                                        2006

bachelors of science in information technologies, minor in business



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