career objective

 

results-driven, solutions-focused, and detail-oriented team player desiring a challenging and rewarding financial / administrative support role within a dynamic and successfully progressive organization.

 

profile

 

ø  offer over 11 years of solid professional experience within financial / operational support, administrative assistance, and customer service roles, including extensive expertise in policy / procedure adherence, project organization, and office-based technical applications.

ø  demonstrate exceptional prioritization and time management skills, including quickly identifying and resolving operational problems in a proactive and productive manner while maintaining high-quality standards.

ø  foster synergistic teamwork across a multitude of personnel levels while making solid organizational decisions to reflect positively on customer satisfaction and operational well-being.

ø  actively communicate a company s vision, value, and goals to personnel in order to profitably ensure a continually loyal and satisfied customer base.

ø  capable of staying focused and maintaining a calm demeanor in fast-paced, high-pressure, and deadline-driven situations while consistently exhibiting a high-quality work ethic.

ø  effectively apply outstanding communication and interpersonal relationship-building skills toward guaranteeing the delivery of quality customer service.

ø  skillful at performing independently or within a team-based environment to exceed all operational objectives.

 

professional synopsis

 

assistant underwriter / policy technician

ø  successfully provided necessary underwriting activities for various loans, along with efficiently handling all essential inspections, fire and classification coding, and recommendation distribution.

ø  ensured optimal compliance with corporate and national financial policies and procedures, as well as performing all related binding, billing, cancellations, and extensions.

ø  accurately applied and returned premium endorsements, prepared policies for issuance, and maintained responsibility for all invoicing and data entry activities.

 

receptionist

ø  oversaw the smooth-running operational success of a high-volume financial office, including performing all faxing, filing, and data entry activities.

ø  provided superior customer service by proactively greeting clients in a courteous and efficient manner, as well as overseeing all basic multi-line telephone, appointment scheduling, and mail distribution duties.

ø  supervised the facilitation of all business-oriented policy issuance in order to maintain a seamless administrative process.

 

administrative assistant

ø  efficiently performed various administrative activities, including answering a multi-line telephone, maintaining an effective filing system, and courteously greeting individuals upon entering the office.

ø  successfully acted as an administrative liaison to organizational executives regarding all necessary project organization, as well as accurately typing and proofreading all memorandums, drafts, and letters.

 

education and computer skills

 

extensive coursework                                                 united states marine corps administrative school

 

proficient in microsoft windows 95 / 98 / office (word, excel) / wordperfect 6.0 / docucorp / rackley / omniplus

 

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging and progressive financial / administrative support role within a dynamic and successfully progressive organization, and am submitting my resume for your review.

 

i offer over 11 years of solid professional experience within financial / operational support, administrative assistance, and customer service roles, including demonstrating expertise in policy / procedure adherence, project organization, and office-based technical applications.  during this time, i have become adept at seamlessly blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

 

you will find me to be a results-driven, solutions-focused and detail-oriented team player who is dedicated to supporting your company s goals and objectives, and i am confident that my sharp problem-solving proficiencies, proven business acumen, and exceptional written and verbal communication skills will prove to be incredible assets to your administrative team.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified. i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy