dr. ismail z. jihad, ed.d.

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(404) 668-1157 cellular

 

 

 

core competencies

 

health and human services; public health; social services; education and training;  program management; program development; project administration; budgeting; fiscal administration; operations management; administrative operations; team building; communications; childcare training; curriculum development/implementation; negotiations; contracting; regulatory compliance; policies & procedures; grant proposals; research & analysis; complex information gathering; detailed records management; individual and group therapy; case management; multidisciplinary teamwork; community resourcing

 

professional experience

 

3/08-present

my little bundles of joy, early child care learning center-morrow, georgia

director

salary: $60k annual

hours per week: 55

supervisor: tara jiahd,xxx-xxx-xxxx; permission to contact

 

strategically allocate, administer, revise, and monitor program budgets to control costs and maximize use of financial resources.  ensure accurate and timely billing of receivables to maximize cash flow. persuasively negotiate external agreements/contracts. develop and execute service delivery policies. apply sharp administrative/management skills toward administering contracts for compliance, performance, demographics, budget reporting, and program recordkeeping.

 

proactively recruit, train, coordinate, and lead top-performing team of both paid staff and volunteers; effectively plan and delegate workflow to meet critical objectives.  apply strong human resource management knowledge toward maintaining staff training, orientations and meetings per policy, contracts and licensor guidelines. review staff performance, including annual evaluations, implement actions to correct inefficiencies and ensure consistent compliance with internal policies/procedures as well as safety and regulatory standards. contribute decisive leadership skills toward effectively responding to and resolving crisis situations.

 

proficiently develop, implement and track programs and develop and execute targeted action plans to continually boost and optimize performance; actively advise all stakeholders on program status and direction. facilitate programs on broad range of childcare training topics.  oversee curriculum development and facilitation to ensure quality educational programs.  play vital role in achieving agency goals for inclusion.  offer expert information and referrals for programs and services.  drive market penetration and business growth through targeted marketing initiatives.

 

 

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dr. ismail z. jihad, ed.d.                                                                                               page 2 of 4

 

 

4/04 to 10/07

human services and consulting, inc.-atlanta, ga

consultant

salary: $55k annual

hours per week: 40

supervisor:  dr. ismail jiahd, 404- 668-1157; permission to contact

 

drove full-scope mental health services operations through dynamic training, coordination and leadership of cross-functional mental health, administrative and clinical staff; strategically allocated human and financial resources/operating budgets for optimal bottom-line performance.

 

comprehensively planned, developed, executed, and evaluated mental health programs; monitored accreditation requirements, state and federal regulatory standards compliance, health care reform issues and facility performance. 

collaboratively developed, implemented and administered policies, objectives and short-/long-range planning initiatives and created and facilitated projects/programs to achieve set goals.

 

proficiently collected, developed and analyzed performance data and developed quality management and improvement policies.  actively participated in complex research projects focused on developing service plans and proposing changes to program policies and procedures for improved performance. enhanced operational efficiencies by developing and implementing highly-effective program administration/records maintenance systems and processes.

 

designed and participated in proactive community outreach programs on wide range of mental health and substance abuse issues.  served as key representative to varied community and business entities as well as schools, promoting existing and new programs and/or policies. resourcefully planned and facilitated community outreach and educational activities supporting promotion of programs.

 

8/01 to 2/04

georgia department of human resources

division of mental health, developmental disabilities, and addictive diseases-atlanta, ga.

statewide staff developer/training coordinator

salary: $39k annual

hours per week: 40

supervisor: carrol benson, 404-657-2252; permission to contact

 

demonstrating dynamic human development, training and leadership abilities, proficiently planned and coordinated training courses and oversaw adjunct faculty and consultants in delivering courses throughout regional offices.  developed effective course outlines and training curricula targeted toward meeting defined training and job-specific needs as well as program objectives; strategically developed and produced training courses for regional staff.  actively consulted in developing short-/long-term training plans for department and division. personally taught courses using broad scope of training techniques ranging from lectures, demonstrations and group discussions to role playing and audio/visual presentations in order to best address audience and subject matter. 

3/01 to 8/01

georgia department of human resources

fulton county department of family and children services-atlanta, georgia

social service caseworker

 

comprehensively managed caseload, from initial investigation of protective services referrals and risk assessments through case planning, community resourcing and ongoing case management.  used variety of valuable information gathering tools, including telephone communications, written reports, collateral contacts,

dr. ismail z. jihad, ed.d.                                                                                               page 3 of 4

 

 

social service caseworker continued

 

and one-on-one client and community interface to successfully assess and determine individual risk.  strategically used network of community resources, from medical, dental, mental health, and therapeutic providers to health department and educational sources to meet individual child needs and ensure optimal outcomes.  consistently ensured compliance with procedures and regulatory guidelines.

 

7/94-7/02

united states army reserve-san antonio, texas

mental health specialist

                                   

successfully counseled and treated broad population of clients/patients with personal, behavioral and/or mental health problems, including psychiatric, drug and alcohol patients.  proficiently collected, recorded and analyzed psychosocial and physical data.  delivered quality bedside care in hospital/clinical settings, including monitoring vitals as well as administering medications per physician/nurse directives.

 

5/99-12/00

florida department of children and families

alcohol, drug abuse and mental health program office ft. lauderdale, florida

human services program specialist

                                   

thoroughly analyzed data to measure impact of substance abuse and mental health programs; reviewed and evaluated behavioral modification plans. spearheaded research and studies focused on improving hiv/aids and substance abuse rehabilitative programs. coordinated and monitored site visits of rehabilitative programs for quality assurance and policy, procedural and regulatory compliance; collaborated in developing and implementing program monitoring plans and developed and prepared agency-wide program and activity policies and procedures.  proficiently developed effective grant proposals and supporting documentation vital to securing program funding for demonstration and experimental mental health and substance abuse programs.

 

9/98-2/99

family and child solutions ft. lauderdale, florida

therapist

 

facilitated intake psychological services for families and children referred by local school system and provided individual, group and family treatment using varied psycho-therapeutic techniques; actively participated as member of treatment team.  efficiently prepared and submitted high volume of reports and documentation.

 

8/95-9/98

association for retarded citizens-miami, florida

supportive independent living coach

                                   

actively supported individuals with developmental disabilities in maintaining independent living through training, housing resourcing and assistance with daily living activities ranging from budgeting and diet to household maintenance and personal hygiene.

 

education

 

doctorate degree, education (management of programs), nova southeastern university-ft. lauderdale,

florida; 2003

masters degree, social work, barry university-miami shores, florida; 1998

bachelor of science degree, psychology, bethune-cookman university-daytona beach, florida; 1995

psychiatric specialist diploma, u.s. army academy of health science-san antonio, texas; 1995

 

dr. ismail z. jihad, ed.d.                                                                                               page 4 of 4

 

 

publications/presentations

 

high school teenagers are not decreasing at-risk behaviors: dissertation 2002

do african-american college students demonstrate higher self-esteem than white-american college students: senior thesis, 1995

science-based substance abuse prevention initiative, 1999 (presentation)

children s substance abuse residential certification project, 2000 (presentation)

community support individual, 2002 (presentation)

 

technical proficiencies

 

microsoft windows 95, 98, & vista; microsoft office 2000; microsoft word; excel; powerpoint; outlook; spss; adobe acrobat

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

dr. ismail z. jihad, ed.d.

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(404) 668-1157 cellular

 

 

 

ksa questions

if you indicated that you meet the one year specialized experience in the previous question, please provide examples of experience that best support your selection and provide the beginning and ending dates the experience was gained. indicate where this experience is reflected on your resume (i.e. identify the specific experience and dates), but do not paste your resume here.

since the early 1990s, i have been actively involved in public health training, education, program management, and operations/administration.  progressing from a supportive independent living coach for the association for retarded citizens (1995-1998), therapist with family and child solutions (1998-1999), human services program specialist with florida department of children and families (1999-2000), mental health specialist with the united states army reserve (1994-2002), and social service caseworker with fulton county department of family and children services (2001) i quickly assumed the role of statewide staff developer/training coordinator for the georgia department of human resources division of mental health, developmental disabilities, and addictive diseases (2001-2004). 

 

there, i was responsible for developing course outlines and training curricula and implementing training/education programs targeting state-wide regional staff and overseeing adjunct faculty and consultants in delivering courses through regional offices.  i successfully evaluated division objectives, short-/long-term goals and training/education requirements in order to customize these training/education programs for optimal results.

 

i then accepted a consultant position with human services and consulting inc. (2004-2007) where, again, a key responsibility was to design and facilitate proactive educational programs and activities focused on mental health and substance abuse issues and targeting broad populations across community organizations, school systems and businesses.  in this position, it was also vital that i effectively steer research to develop dynamic service plans and programs supporting public health initiatives. most recently, from 2008-present, i have been the director of an early child-care learning center, where one of my many roles is to design curricula and educational programs as well as creating effective training programs for both paid and volunteer staff. 

 

in developing these programs, both recently and in the past, i have consistently had to ensure critical compliance with not only internal, but state and federal guidelines and regulations; i proactively maintain a continual knowledge of public health issues, reform initiatives and new policy. additionally, you will find that i offer a wealth of experience in planning and administering budgets, generating program funding, steering full-scope administrative and fiscal operations, negotiating and managing contracts/agreements, driving program marketing, and spearheading all human resource operations.

 

complementing this, my academic background, beginning with a psychiatric specialist diploma and bs in psychology, progressing to a masters degree in social work, and more recently culminating in a doctorate degree in education, strongly supports my qualifications for this position.

 

 

 

 

 

 

 

dr. ismail z. jihad, ed.d.

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(404) 668-1157 cellular

 

 

 

ksa questions

 

 

elaborate on your education and/or experience in developing public health training or education activities. describe the public health training or education activities you were involved with. indicate the subject matter, methodology, and targeted audience of the public health training or education program. describe the public health principles, techniques, and methods used. indicate where this experience was obtained, but do not paste your resume here.

i offer a rich academic background well-suited to supporting this position.  in 2003 i earned a doctorate degree in education, focused on programs management through nova southeastern university.  prior to that i earned a masters degree in social work from barry university.  i also offer a bs in psychology as well as a psychiatric specialist diploma.  my academic background clearly demonstrates my focus on a career in public health and education.

 

complementing this, over the course of many years i have assumed progressive responsibilities in developing and implementing effective training and education programs.  in particular, from 2001-2004 i was the statewide developer/ training coordinator for the georgia department of human resources division of mental health, developmental disabilities and addictive diseases, based in atlanta.  in this capacity, i successfully planned and coordinated statewide training programs for adjunct faculty/consultants/regional staff.  this included developing outlines and training curricula.  using a wide range of techniques/methodologies including lectures, demonstrations, group discussions, role playing, and audio-visual tools, i successfully implemented a variety of training and education programs focused on issues of mental health, developmental disabilities and addictive diseases.

 

as a consultant with human services and consulting inc., atlanta, from 2004-2007, i successfully planned, developed and executed mental health programs, including designing and facilitating dynamic community outreach/education programs on a variety of mental health and substance abuse issues, delivering presentations to community organizations, schools and businesses.

 

i have also conducted research, published and delivered presentations in varied public health issues including science-based substance abuse prevention, children s substance abuse and at-risk behaviors in high school teenagers.

 

 

 

 

 

 

 

 

 

 

 

dr. ismail z. jihad, ed.d.

p.o. box 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(404) 668-1157 cellular

 

 

 

ksa questions

 

describe your experiences and participation in team oriented organizational structures within a public health framework. identify specific experiences, team roles, and training that apply to your participation in public health focused teams. include any collaborations with multi-disciplinary teams consisting of scientific, research, medical, community-based organizations, management, support personnel, etc., on public health issues.

much of my career has been focused in team-oriented, collaborative organizational structures with varied public health frameworks.  as a social service caseworker with the georgia department of human resources fulton county department of family and children services, i worked closely with community resources ranging from medical, dental, mental health, and therapeutic providers to health department and educational sources in order to develop and implement results-oriented public health/ social service programs.

 

prior to this, as a mental health specialist with the united states army reserve, i partnered with multidisciplinary team members both in counseling/treatment and hospital/clinical settings to deliver quality services addressing personal, behavioral and mental health issues, including psychiatric patients and well as drug and alcohol abusers.

 

earlier in my career i was a human services program specialist with the florida department of children and families alcohol, drug abuse and mental health program.  in this capacity i was actively involved in steering programs not only in substance abuse and mental health, but hiv/aids.  again, this required working with a cross-functional team of medical, mental health and community resources through direct interface and collaboration.  launching my career as a therapist, i worked closely with the local school system and treatment team to deliver quality psychological services for referred families and children through individual, group and family treatment programs.