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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
Well-rounded and energetic professional with valuable experience seeks new challenge and
opportunity to apply consummate skills toward supporting objectives of a dynamic organization.
♦ Key areas of Expertise ♦
Insurance Claims
Liability Claims
Claims Investigations
Claims Audits
Strategic Marketing
Administrative Support
Retail Sales
Customer Service
Student Educator
Leadership and Training
Professional Profile
Escalate business development through innovative initiatives which increase productivity and revenue growth; exceed goals and objectives
Versatile with diverse expertise; insurance claims, administrative support, retail sales, marketing, and providing an education to children
Communicate technical and complex information easily and concisely; manage documentation, develop lesson plans, and coordinate meetings
Organized and detail-oriented with strong work ethic; efficiently manage projects and activities
Exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication
Volunteer activities include: PTA Vice President, Silent Auction Chairman, and Giving Tree Program Coordinator at Jefferson School; Religious Educator at Visitation Church
Proficient in Microsoft Word, Excel, and the basics of PowerPoint
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Employment History
Administrative Assistant 2010 C Present
Adler Associates, Ltd. ▪ Lisle, IL
Boosted office operations by assisting broker; aid in establishing new business and process renewal quotes
Key player who prepares comparative coverage and pricing spreadsheets; successfully update the computer information systems
Retail Sales and Marketing Representative 2007 C 2008
Cottage Hill Diamonds ▪ Elmhurst, IL
Increased sales and ensured superior customer service; assisted customers with special orders and repairs
Essential team member who launched a new strategic marketing plan
Long Term Substitute Teacher 2002 C 2004
Carol Stream School District ▪ Carol Stream, IL
Achieved Substitute of the Year Award
Played vital role in educating 7th and 8th grade students in Spanish, Literature, and Language Arts
Designed effective lesson plans and graded assignments
Demonstrated exceptional communication skills; coordinated team and parent meetings
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Previous Employment
AVMA National Claims Coordinator, Atlantic Mutual Insurance Company ▪ Chicago, IL 1995 C 1996
Account Manager, Hub International (formerly Mack and Parker, Inc.) ▪ Chicago, IL 1988 C 1993
AVMA National Claims Coordinator, Fireman s Fund Insurance Company ▪ Chicago, IL 1981 C 1987
Education
Bachelor of Arts in Spanish, Illinois State University ▪ Bloomington, IL DATE
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
This letter and the enclosed r sum are an expression of my interest in seeking a rewarding position as [Claims Coordinator] within your organization. I bring valuable experience which makes me an excellent match for your advertised position.
You will gain a dedicated and motivated individual who can communicate well with all levels of the organization. I am able to inspire others to achieve common goals and create innovative solutions to complex problems. Expertise in insurance claims, liability claims, claims investigations, claims audits, and exceptional customer service are some of my strengths.
I would appreciate the opportunity to meet with you to discuss how my skills and background might fit in with [Organization Name s] current and future needs. Please do not hesitate to contact me for further information or to arrange an interview that best suits your schedule. Thank you for your time and consideration.
Sincerely,
Eileen DiFrancesca
Enclosure
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0000 xxxxxx xxxx , xxxx , xxxxx 00000 ▪ (xxx-xxx-xxxx ▪ abc@xyz.com
[Date]
[Attention Line]
[Organization s Name]
[Address Line 1]
[Address Line 2]
Dear [Insert Name]:
Thank you for meeting with me on [Day]. I thoroughly enjoyed discussing the prospects of working for your organization. I continue to believe I can bring [Company Name] refreshing insight and energize those around me to increased efficiencies.
My background demonstrates my ability to successfully interact with individuals from diverse cultural backgrounds, and I am a diligent and motivated employee with a solid background of skills and accomplishments. Given the opportunity, I believe that I would be a valuable asset to your organization.
Thank you, again, for sharing your time and insights regarding this position. I enthusiastically await your call to update me on the status of my candidacy.
Sincerely,
Eileen DiFrancesca
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