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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com
Human Resources / Business Management Professional
▪ Society of Human Resource Management Member ▪
Seasoned HR and Business Manager with extensive experience in both union and non-union environments, exceptional leadership and negotiating skills and superior problem-solving abilities eager to contribute to the operations of a dynamic organization
Profile of Qualifications
Ø Staffing and Recruitment
Ø Labor Law and Practices
Ø Grievance and Conflict Resolution
Ø Labor and Contract Negotiations
Ø Policy Development and Implementation
Ø Compensation and Benefits Administration
Ø Training and Development
Ø EEOC Compliance
Ø Affirmative Action
Ø Staff Retention and Outplacement
Ø Employee Scheduling
Ø Operations Management
Ø Budgeting / Profit and Loss
Ø Business Proposals
Ø Cost Control
Ø Health and Safety
Ø Quality Control
Ø Customer Service
Professional Experience
D&J CRANE SERVICE, INC., Sharpsville, PA March 1989 - Present
Owner / Operator
Oversee full-scope responsibilities for the daily operations of the entire $5M annual sales volume for small industrial business, including all human resources activities, payroll and benefits administration, employee conflict resolution, customer service, customer quotes, proposals, budgeting (P&L), cost control, safety and quality control
Profitably manage budgets during difficult economic times
GENERAL ELECTRIC COMPANY, Cleveland, OH / Niles, OH June 1983 - March 1989
Human Resources Manager, Cleveland, OH, June 1987 - March 1989
Successfully managed all aspects of human resources functions in a union manufacturing plant of 300+ employees during a plant closing situation
Effectively handled daily union negotiations
Managed benefits administration, plant safety measures, employee involvement programs, retention and outplacement
Resolved employee conflicts through formal plant disciplinary procedures
Specialist Union Relations, Niles, OH, June 1983 - June 1987
Maintained full-scope human resources responsibilities in a 500+ employee manufacturing facility, including employee suggestion/involvement programs, payroll and benefits administration, staffing and recruiting (including hourly shift worker scheduling)
Upheld union relations while managing union negotiations and grievance procedures
Developed and implemented company affirmative action program
Ensured EEOC compliance
Education and Professional Licenses
SOCIETY OF HUMAN RESOURCE MANAGEMENT 2009
Essentials of Human Resource Management Certificate
YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH 1985
BS in Business Administration C Marketing and Public Relations Major
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