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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪


Human Resources / Business Management Professional

Society of Human Resource Management Member


Seasoned HR and Business Manager with extensive experience in both union and non-union environments, exceptional leadership and negotiating skills and superior problem-solving abilities eager to contribute to the operations of a dynamic organization


Profile of Qualifications


Ø  Staffing and Recruitment

Ø  Labor Law and Practices

Ø  Grievance and Conflict Resolution

Ø  Labor and Contract Negotiations

Ø  Policy Development and Implementation

Ø  Compensation and Benefits Administration

Ø  Training and Development

Ø  EEOC Compliance

Ø  Affirmative Action

Ø  Staff Retention and Outplacement

Ø  Employee Scheduling

Ø  Operations Management

Ø  Budgeting / Profit and Loss

Ø  Business Proposals

Ø  Cost Control

Ø  Health and Safety

Ø  Quality Control

Ø  Customer Service


Professional Experience


D&J CRANE SERVICE, INC., Sharpsville, PA                                                          March 1989 - Present           

Owner / Operator

  Oversee full-scope responsibilities for the daily operations of the entire $5M annual sales volume for small industrial business, including all human resources activities, payroll and benefits administration, employee conflict resolution, customer service, customer quotes, proposals, budgeting (P&L), cost control, safety and quality control

  Profitably manage budgets during difficult economic times


GENERAL ELECTRIC COMPANY, Cleveland, OH / Niles, OH                               June 1983 - March 1989           

Human Resources Manager, Cleveland, OH, June 1987 - March 1989                                                    

  Successfully managed all aspects of human resources functions in a union manufacturing plant of 300+ employees during a plant closing situation

  Effectively handled daily union negotiations

  Managed benefits administration, plant safety measures, employee involvement programs, retention and outplacement

  Resolved employee conflicts through formal plant disciplinary procedures

Specialist Union Relations, Niles, OH, June 1983 - June 1987

  Maintained full-scope human resources responsibilities in a 500+ employee manufacturing facility, including employee suggestion/involvement programs, payroll and benefits administration, staffing and recruiting (including hourly shift worker scheduling)

  Upheld union relations while managing union negotiations and grievance procedures

  Developed and implemented company affirmative action program

  Ensured EEOC compliance


Education and Professional Licenses


SOCIETY OF HUMAN RESOURCE MANAGEMENT                                                                         2009

Essentials of Human Resource Management Certificate


YOUNGSTOWN STATE UNIVERSITY, Youngstown, OH                                                                    1985

BS in Business Administration C Marketing and Public Relations Major

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