yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
abc@xyz.com

 

objective

results-driven professional eager to contribute dynamic management, team-building and interpersonal relation skills toward actively supporting a progressive organization in optimizing operational and financial performance.

profile

ø  effectively develop and implement targeted action plans to maximize operational productivity and efficiency.

ø  proactively train, develop and direct motivated teams and create a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value/dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, staff, clients and external contractors.

ø  highly versatile; quickly master new roles, responsibilities, technologies, and environments.

ø  facilitate smooth communication between staff and senior personnel and expedite workflow to attain objectives.

ø  demonstrate outstanding problem solving and active listening skills; diffuse difficult situations with tact and ease.

professional experience

dunkin donuts/ baskin robbins - neptune, ocean, and tinton falls, nj                                2000-2008

district/general manager

  contributed dynamic leadership skills in managing all aspects of daily operations of a 5-store network.

  directly managed, mentored and motivated 100+ employees, playing an instrumental role in the development of top performing team members.

  spearheaded diverse administrative activities ranging from staffing, training and performance evaluation to workflow planning, inventory ordering/distribution and p&l statements.

  applied advanced communication and interpersonal relation skills toward developing and expanding network of customers, industry professionals and community members.

  strategically planned and coordinated schedules to maximize use of human resources while controlling labor costs and meeting customer needs.

  ensured staff members are properly educated on all company training programs, policies and procedures.

  efficiently organized workflow, defined staffing requirements and delegated assignments to optimize utilization of human capital and operational resources.

 

le cirque 2000 - manhattan, ny                                                                                           1997-2000

line cook/butcher/banquet cook

  exhibited detail orientation and organizational skills in performing food prep, front line service and inventory ordering, with strong focus on optimizing productivity, efficiency and quality.

  effectively coordinated and facilitated daily functions to ensure customer satisfaction; clientele included numerous celebrities and the presiding president.

education

associates degree - the culinary institute of america (hyde park, ny)

professional development/training & certification

business management and retail sales program - baskin robbins university (glendale, ca)

business management and retail sales program - dunkin donuts university (boston, ma)
serve safe certification

professional affiliation

active member - f.o.p.

community activities

various local police activities and fundraisers; neptune redevelopment project; local little league baseball championship; local high school co-op program