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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx                                                                                                                                                                        abc@xyz.com

 

OBJECTIVE

 

Strategic, results-driven management professional with expertise in business management, team leadership, analysis and financial management eager to advance to the next level with a progressive company seeking profit optimization.

 

EXECUTIVE profile

 

∙ Business Management                       ∙ Fiscal/Administrative Operations            ∙ Performance Enhancement

∙ Sales/Business Development             ∙ Team Recruitment/Development            ∙ Customer Service

∙ Accounting/Budgeting                        ∙ Procurement/Vendor Relations               ∙ Inventory Control

                                                                                                                                                                                                                               

professional experience

 

 

NEW YORK COMMUNITY BANK  - Howell - Retail Banking Officer/Branch Manager                 2007-Present

         Reporting directly to VP of Retail Administration, steer operations and initiatives to drive growth and optimize operational integrity of an independent full-service branch.

         Apply strong managerial skills toward improving operational efficiencies, controlling/reducing costs, and maximizing bottom-line profits.

         Effectively define/capitalize on opportunities to increase sales; develop new commercial business.

         Consult with clients to identify individual needs and develop and deliver financial product/service presentations tailored toward those needs to optimize results; cross-sell and up-sell products/services to expand revenue channels.

         Ensure high levels of customer satisfaction critical to sustaining and increasing business by providing prompt, responsive, quality services.

         Proactively build and lead a top-performing, customer-focused, service-oriented teams.

 

OCEANFIRST BANK - Toms River - Asst. Vice President/Branch Manager                                   2001-2007

         In recognition of superior performance, promoted from Branch Manager to Executive position

         Planned and set annual goals and oversaw revenue growth, profitability and daily operations to assure success of the plan.

         Held full accountability for fiscal performance and reporting, as well as business development supporting branch revenue growth.

         Applied cost/performance analysis, market trending and other risk management tools toward monitoring branch performance.

         Supported sales and marketing activities, including creating/growing visibility within the business community.

         Designed incentives, contributed to new business development, and established professional networks in support of sales/marketing goals.

 

FIRST WASHINGTON STATE BANK - Jackson - Assistant Branch Manager                                  1998-2001

         Managed all branch employees and departments in collaboration with the Branch Manager.

         Oversaw daily activities to ensure high productivity, customer satisfaction, and profitability of operations.

         Full accountability for compliance, daily operations and business development in line with the business plan.

         Mentored internal staff in setting and achieving personal goals, managing costs on target, complying with auditing/internal controls, and ensuring customer satisfaction.

 

NOODLE KIDOODLE - Freehold - Assistant Store Manager                                                         1996-1998

         Collaborated with manager in the management of daily business operations ranging from fiscal accounting, buying and loss prevention to inventory, merchandising, and human resource management.

         Decisively directed up to 30 team members in supplying amenable customer service.

         Provided all human resource management covering the hiring process, payroll, benefits, dispute resolution, employee orientation and training, and motivational team building.

 

EDUCATION/LICENSES

 

Kean University, Union, Bachelor of Science in Business Management, 1996

New Jersey Health and Life Producer License

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