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Yyyyyy x. yyyyyy
201 S. Lynn Blvd ¾ Xxxxxx, XXXXXX xxxxxx ¾ abc@xyz.com ¾ (xxx-xxx-xxxx
Dynamic, proactive and effective Retail Management Professional with an exceptional track record of leading strategic employee development, customer service and operations management initiatives to optimize sales and revenue results. Talented, creative and committed with the ability to secure customer loyalty, manage day to day business activities, and thrive in a fast xxxxxxced, high volume environment.
Core competencies include:
Develop, Train and Mentor Team
Consistently Achieve/Exceed Quota
Develop and Execute Business Plans
Recruit and Interview Applicants
P&L Accountability
Budget Management/ Cost Control
Lead Underperforming Operations
Sales Forecasting and Tracking
Persuasive and Effective Presenter
Contract and Price Negotiations
Professional History
2008 to Present: Old Navy, Wynnewood, XXXXXX - Assistant Store Manager
Provide leadership for retail store operation including assisting in all hiring & training, purchasing, inventory management, scheduling, budget administration, monitoring of customer service indicators and acting as liaison for corporate operations initiatives.
Mentor and motivate a staff of 55 to achieve targeted sales goals and exceed customer expectations for service; coordinate special promotions, lead innovative merchandising strategies, and drive key performance indicators to optimize sales and revenue results.
Contributed strong leadership and management talent to effectively maintain customer service, staff morale and business operations during a full-scale, $1MM store remodel.
Collaborated with General Contractor in planning project management strategies to maintain service operations, and communicated what the construction crew needed to achieve during the day to allow for the continuity of nighttime operations.
Currently rank #1 with sales increased of 28% and an annual average of $11.5MM; reduce units lost per day by $280 and achieve per-hour goals while decreasing xxxxxxyroll costs.
Instrumental in leading positive customer experiences from 63% to 96%.
2005 to 2007: Old Navy, Wynnewood, XXXXXX - Logistics Manager
Implemented brand merchandising strategies, plan-o-grams, and logistics schedules to support promotions schedules; facilitated weekly meetings on sales, safety and customer experience expectations.
Directed tactical planning initiatives to optimize product placement; prexxxxxxred required xxxxxxperwork and cash counts.
2002 to 2005: Old Navy, Springfield, XXXXXX - Sales Associate
Drove business development, customer relations, and repeat client base for this popular retail organization; contributed to long-term sustainable success by integrating innovative and fresh marketing and merchandising strategies, and consistently ranked in the top performers for sales and revenue results.
1998 to 2002: Power House Construction, Mesa, AZ - General Contractor
Performed general contracting work for residential and commercial clients; drove business development, crew supervision and quality control standards to optimize revenue results.
Education: Mesa Community College - Business Courses
Yyyyyy x. yyyyyy
201 S. Lynn Blvd ¾ Xxxxxx, XXXXXX xxxxxx ¾ abc@xyz.com ¾ (xxx-xxx-xxxx
Name
Title
Comxxxxxxny
Address 1
Address 2
City/State/Zip
Date Here
Dear <Name Here>,
I have enjoyed much success in my career and am ready for additional responsibilities and challenges. Please accept this letter and the attached resume as application for the position of <position here>. I am convinced after reading the description for this position on <location of job ad here>, that I am the ideal candidate for the job.
I am a highly qualified & experienced Retail Management professional with a reputation for attention to detail and exceptional organizational skills. I have an excellent track record of providing world class customer service and managing multiple projects in a fast xxxxxxced environment. According to the job description for <position here>, you are seeking someone with the ability to <choose something from the job description here>. I am well versed in <specific here> and know that I could be an integral member of your team.
In addition, I have been consistently acknowledged by my employers for exceeding performance expectations. I learn new tasks easily and welcome a challenge. I am adept in marketing and merchandising, loss prevention and providing guidance and leadership to team members.
I would like to be considered for a position with <organization here> in which someone of my background could make a contribution. I will contact you soon to arrange for an interview. Should you require any additional information, I can be contacted at the phone numbers listed above.
Best Regards,
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