Strategic Management Professional with expertise in driving business, increasing bottom-line revenues, customer relations, and efficiency best practices eager to contribute to the success of a progressive company. 

 

Ø  Strong analytical background with the ability to work independently on multiple projects with specialized experience in information management, financial analysis and budgetary planning, tactical product branding and exposure initiatives, sales and marketing methodologies, operational efficiency practices, conflict management and effective communication techniques, research and data analysis, strategic planning, organization development and change management.

Ø  Comprehensive understanding of customer service, product placement, and inventory analysis due to advanced practical training. 

Ø  Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of the organization.

Ø  Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.

Ø  Proven ability to adapt strong process knowledge and technical skills to diverse organization needs. 

 

 

 

Ø  Embrace organization initiatives and mission statement.

Ø  Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant customer issues in a proactive manner. 

Ø  Work to standardize cross-departmental protocols between various departments in order to break down silo mentality and increase knowledge sharing.

Ø  Provide staff support and mentoring whenever necessary.

Ø  Resolve issues quickly through careful data analysis including technical and functional information.

Ø  Actively collaborate with multidisciplinary teams and departmental resources to optimize training efficacy.

Ø  Consult with customers in order to resolve problems and to provide ongoing support.

 

 

 

 

 

 

 

 

 

Real Estate Agent, Keller Williams Realty                                                                             2007-Present

 

  Successfully managed key accounts through seamless implementation of business plans.

•     Built lasting strategic partnerships with small and large clientele bases.

•     Developed and implemented communication protocols as well as company relationship building standards.

•     Acquired comprehensive understanding of real estate regulations and effectively managed various lines of business.

 

 

Real Estate Agent, Starck Realtors                                                                                            2005-2007

 

  Successfully managed key accounts through seamless implementation of business plans.

•     Built lasting strategic partnerships with small and large clientele bases.

•     Developed and implemented communication protocols as well as company relationship building standards.

•     Acquired comprehensive understanding of real estate regulations and effectively managed various lines of business.

 

Deli Clerk, Jewel Grocery                                                                                                           1990-2005

 

  Primary responsibilities include development and implementation of internal policies and procedures;

  Management of vendor sourcing and relations;

  Recruitment and development of personnel;

  Acted as buyer and maintained viable product mix of styles and price points;

  Analyzed P&L, financial statements, and budgetary plans;

  Responsible for product population, floor layout, inventory analysis, order fulfillment and customer service;

 

n License C Real Estate (Illinois), National Association of Realtors