career profile

results-oriented customer service and administrative professional with 10+ years of solid skill and capacity to handle various functions associated with identifying and meeting the needs of various customers and business operations in a fast-paced environment. detailed and dynamic communicator and persuasive speaker, able to forge meaningful associations with clients, colleagues and management and produce tangible profits as a result. talent to identify the need for solutions to immediate problems and to encourage a risk-free, positive atmosphere to meet those needs. demonstrated talent needed to direct and coordinate an organization's financial and budget activities to fund operations, maximize investments, and increase efficiency. technical competencies: quickbooks

 

staff development / policy & procedure development / client relations / inventory management

bookkeeping / payroll and accounts payable & receivable

records management / event planning

professional experience

• plan, direct, or coordinate business functions by formulating policies, managing daily operations, and planning the use of materials and human resources.
• engage in management or administration functions, such as personnel, purchasing, or administrative services.
• oversee activities directly related to providing services; direct and coordinate activities of businesses or departments concerned with the pricing, sales, and distribution of services.
• review financial statements, sales and activity reports, a/r, a/p, payroll and other data to measure goal achievement and to determine areas needing cost reduction and improvement.
• manage staff, prepare work schedules and assign specific duties after establishing and implementing departmental policies, goals, objectives, and procedures, conferring with staff members as necessary.
• determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes.
• plan and direct activities such as sales promotions and determine inventory and services to be sold, and set prices and terms, based on forecasts of customer demand.
• locate, select, and procure merchandise for resale, representing employers in purchase negotiations.

 

hair gallery, titusville, florida ~ self-employed stylist, 10/2009 c present

hair cuttery, titusville, florida ~ assistant salon leader, 03/2009 c 10/2009

creative hair design, titusville florida ~ owner/stylist/manager, 01/2000 c 02/2009

donna barnes & friends ~ stylist, 1997 c 2000

 

additional experience

word processor at shea & gould law firm

accounting assistant manager, metro coperativa wholesale

head receptionist for vidal sassoon

education

middletown beauty school,   new york
redken exchange academy, new york
redken rpa facilitator training, tampa, florida
krs consulting & management, 2003, minnesota
tdc-trainer development classes, 2007, orlando, florida
woodbadge training, 2009, team development & management trainer for bsa,  florida

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

it is with great confidence that i offer 10+ years of professional-level client relations experience and strong customer service ability to your organization. as i pursue the <<position title>> within <<company name>>, i recognize that my credentials and experience would greatly assist in reaching future goals and objectives.

 

experience as a business owner is the basis for my confidence that i would be a valuable asset to your organization. my career history consists of vast experience in service practices consistent with the recognition of the sales objectives of diverse organizations. throughout my career, i consistently communicate the company s vision to the internal members of the organization so that everyone understands their role in achieving these goals, ensuring that the action steps are taken to ensure those goals are met. additionally, i often advise management on my prepared recommendations for improvements in policies, controls, and new methods, effectively communicating with other members of the team also, verbally and in writing.

 

during my career, i ve gained notable experience leading and training other employees in the appropriate procedures necessary for meeting the needs of an economic enterprise. my professional background also includes:

 

staff development / policy & procedure development / client relations / inventory management

bookkeeping / payroll and accounts payable & receivable

records management / event planning

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. i welcome more discussion about how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

enclosure