career profile

 

highly skilled administrative professional with more than 7 years experience in military environments. served with the army national guard since 2002. possess excellent team leadership, customer service, project management, and report generation skills. technically proficient in ms office.

professional experience

 

army national guard, maintenance supervisor                                                    06/2008-05/2009

     oversaw operations for operation iraqi freedom by assigning mechanic s vehicles to perform maintenance duties on military equipment.

     utilized an in-depth knowledge of stock parts and collaborated with customers to schedule vehicle pick-ups and drop-offs.

     produced multiple spreadsheets to track operations and maintain organization.

     administered project schedules, maintenance orders, and job staffing to increase efficiency of operations.

     served as liaison between shop foreman/mechanics using problem-solving skills to streamline goals.

     generated operational reports regarding daily events for review by upper management.

 

safe transitions, mental health worker                                                                 06/2007-05/2008

     facilitated development of client support plans by providing direct services to clients, helping them re-enter the workforce after an absence.

     assisted clients with job skills development while working in a diverse team environment.

     resolved client issues by researching solutions and integrating them into their support plan.

     awarded a medal for service.

 

army national guard, maintenance technician                                                     10/2005-08/2007

     performed maintenance and inventories of tools and stock parts.

     assisted customers with pick-up and drop-off requests as well as vehicle issues.

     served as key holder for the maintenance shop and answered phones.

     filled out daily paperwork to keep accurate records of customer service and maintenance requests.

 

sams club, cake decorator                                                                           03/2004-01/2006

     created cake decorations based on customer preferences and presented final product to them.

     maintained inventory control by counting stock items and ordering supplies as needed.

     streamlined customer service by setting up the next day s cake orders and working with other decorators to create a welcome and efficient work area.

     upheld cleanliness standards and cleaned the decorating station thoroughly by sanitizing stations.

education

 

american military university, environmental sciences coursework, current

 

military occupational service qualification, wheeled vehicle mechanic, 2006

 

military advanced individual training, automated logistics clerk certification, 2004

     achieved top in class award.

activities

 

army national guard, sergeant

 

animal allies, volunteer

 

quick reaction force for northern minnesota, member