Retail Specialist

 

General/Multi-Unit Management ~ Sales/Business Development

 

 

  Proficiently drive broad-scope areas of multi-unit business operations ranging from human resources, customer service and merchandising to inventory control and management reporting; consistently steer operations to optimize operational and financial performance

  Successful track record as a District/Territory Sales Representative; excel in defining, developing and executing targeted strategies to capture new business, grow existing accounts, diversify/expand revenue channels, and achieve competitive market leveraging

  Hire, train and direct top-performing teams committed to superior customer service

  Strategically coordinate and schedule employees to ensure optimal staffing practices, maximize use of resources, control costs, and meet customer and operational needs

  Effectively implement policies, procedures and operational systems to boost productivity, efficiency, quality, and bottom-line profitability

 

 

Ø  Currently managing multi-million dollar annual revenue store; have reduced shrink from 3.5% to .55% for GB Shoe Warehouse

Ø  Ranked #4 company-wide in converting satellite customers to cable, 2007; ranked #8, 2006

Ø  Managed major retail accounts ranging from Macys, Rich s, Belk, and Rack Room to Nordstrom, Peebles, Shoe Show, and Houser Shoes; 1999-2006

Ø  Grew business from $500K, 1999, to $6M+, 2004

Ø  Rated Top Shipper by %, 2003; ranked #2 in 2002

Ø  Directed merchandising for 25 Nine West brand stores including Robinsons-May and Bloomingdales

 

 

General Manager, GB Shoe Warehouse-Greensboro, NC                                                  2008 - present

Steer all areas of multi-million dollar in-store operations; effectively hire, train, schedule, and lead a dynamic 15-member team

 

Direct Sales Rep, Time Warner Cable-Greensboro, NC                                                           2006 - 2008

Thrived in challenging door-to-door sales of 3 core cable products for high-profile company

 

Sales Rep, Cels Inc-Southeast Territory                                                                                2004 - 2006

Represented Chinese Laundry and On Your Feet shoe brands, selling to major Department Stores

 

Sales Rep, Nine West Group-Mid Atlantic Territory                                                                1999 - 2004

Successfully sold women s shoe line to both Department Stores and Independent Retailers

 

Merchandise Manager, Nine West Group-Los Angeles, CA                                                    1996 - 1999

Held full accountability for all merchandising initiatives for 25 stores carrying Nine West brand; managed initial and fill-in orders distribution and actively interfaced/collaborated with Floor personnel and executives to optimize sales

 

 

Bachelor of Arts, Bishop College-Dallas, TX