career objective                              

 

disciplined, results-oriented leader seeking to leverage extensive communications, project management, troubleshooting, and performance optimization abilities in support of corporate profitability and productivity.

 

profile                                                

 

ø  proven track record developing sophisticated and highly effective strategies that reflect overall corporate vision and mission in terms of collaborative team environments, creative and innovative technical solutions, customer-focused service, and solutions that produce direct, bottom-line results.

ø  influential communicator with high level of integrity and effective approach to motivating highly effective teams to optimize revenues and support productivity objectives within high-pressure, complex environment.

ø  capable of addressing training and education needs across small- to large-sized audiences, acting as subject matter expert in many situations (sme).

ø  precise and reliable approach to balancing numerous projects with varying degrees of priority.

ø  excel at developing lucrative business relationships with key clients and vendors.

 

core competencies:

resource allocation	budget & timeline administration	documentation & presentations
migrations & integrations	client support & resolution	quality assurance
policy & procedure development	interdepartmental communication	client knowledge
relationships development	reporting & analysis	productivity & workflow
contract negotiations	team leadership & training	financial & asset management

 

professional experience                

 

wellpoint health networks (fortune 35 company), columbus, ga                                   1998 to present

advisor / field support

  serve pivotal role in support of large-scale installations and migrations, key staff training, technical resource management plans, budgeting, meetings, timetables, and presentations for leading health care organization.

  formulate countermeasures for crisis situations and maintain appropriate resource levels to accommodate immediate action.

  engage management, employees, and president as subject matter expert (sme) and single point of contact (spoc) on wide range of software and hardware systems; conduct demonstrations, lectures, evaluations, and corporate classes.

  assess effectiveness of departmental computing endeavors and recommend acquisition of new software and hardware systems as well as augmentation of existing practices to optimize efficiency.

  oversee team repair efforts, ensuring adherence to all sla and direct technicians to resolve complex software issues.

  monitor all project progress and verify that projects are completed within prescribed timeframes and established budgetary constraints; maintain asset management data.

 

blue cross blue shield of georgia / total system services, inc., columbus, ga                 1996 to 1998

programmer analyst

  formulated and developed new business applications and software systems in response to ongoing corporate business needs.

  analyzed user specifications and requirements and encoded, tested, debugged, and documented programs on large-scale, complex projects while revising and updating programs and information.

  provided supplemental training to team members dealing with integration of new programming languages and script editing into developing product lines; monitored team member progress.

 

**    ***    **

further experience as computer operator i for total system services.

 

education & activities                     

 

department of defense-fort benning, ga

rank e-5 training

  received top leadership training and commendation medal for development and implementation of new policies and procedures to increase organization and efficiency of physical training center.

 

columbus state university / columbus college-columbus, ga

completed coursework in computer information management

 

brookdale community college-lincroft, nj

completed coursework in business administration

 

technical proficiencies:

operating systems: unix, windows (95/98, nt/server, 2000 pro/server, xp, vista)

networking: tcp/ip

software: microsoft exchange server, microsoft office suite (word, excel, powerpoint, outlook, access, project), microsoft visio, cisco vpn, contivity vpn, sms, altiris, dameware, ghost, pc-anywhere, tivoli storage management, norton antivirus, oracle (7.3, 8i, 9i, 11x), netscape, oracle financial analyzer, business objects, vnc, monarch, medelite

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a (insert actual title of target position) capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include extensive experience overseeing and executing strategic technical projects for major health care organizations. as a versatile individual who has excelled both autonomous and team leadership roles, i bring a wealth of expertise and skills that have been honed for the express improvement of profitability and productivity objectives. my customer-focused, service-oriented approaches have solidified many lucrative, long-term business relationships.

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your operations, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

i would like to thank you for providing me the opportunity to interview with you and discuss the exciting (title of position applying for) position currently available with your company.  having gained a deeper insight into the job requirements and your objectives, i am confident you will find me a valuable asset in achieving your goals.

 

as discussed, i am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  i believe you will find my dynamic (list a few skills/qualifications relevant to the position) skills vital to your operations and look forward to contributing to your success.

 

should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  again, thank you for the enlightening interview.  i look forward to your response.

 

sincerely,

 

 

 

 

yyyyyy x. yyyyyy

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

date

 

 

 

contact name

company name

address

city/state/zip code

 

dear _______________________________:

 

allow me to take this opportunity to restate my interest in joining your company as an (title of position you re applying for).

 

a professional in the field with extensive training and technical skills, and the ability to work cross-functionally in time-sensitive, project-based environments, i eagerly await more career challenges that can be met by my expert leadership abilities and versatility.

 

my skills, accomplishments, and professional history demonstrate a strong commitment to individual and company success. i believe my background and future goals are tailored for the position of (title of position you re applying for) and would appreciate the opportunity to interview.

 

thank you for your time, (company representative s name), and i look forward to hearing from you soon.

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy