career objective

 

results-driven, solutions-focused and detail-oriented professional desiring a challenging and rewarding executive-level management / administrative role within a dynamic and successfully progressive organization.

 

profile

 

ø  offer over nine combined years of solid experience within program management, administrative support, operational coordination, and client relations capacities.

ø  adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.

ø  highly proficient in all time management aspects, including quickly identifying and completing daily priorities in a proactive and productive manner.

ø  apply sharp problem-solving proficiencies, intelligent business acumen, and exceptional written and verbal communication skills to any professional environment.

ø  capable of staying focused and maintaining a calm demeanor in high-pressure situations while exhibiting high-quality, diplomatic customer / client services at all times.

ø  able to perform independently or within a team-based environment to exceed all operational goals and objectives.

 

professional experience

 

pfizer, inc., new york, ny

program manager (medical and academic partnerships)                                2007 c present

ø  maintain responsibility for leading responses to both internal and external inquiries regarding various corporate programs (i.e. eligibility criteria), as well as actively assisting with meeting planning, facilitation, and documentation efforts.

ø  successfully leverage application availability and awardees with field force and rmrs, along with effectively communicating to ensure that plaques and presentation kits are promptly mailed.

ø  facilitate the proactive nomination and selection of 2008 advisors, receiving input from company medical colleagues and current board members.

ø  work in tandem with the information technology department and grant vendors to maintain optimal integrity of data / information both on the corporate web site and within the company-specific database.

 

administrative assistant (worldwide safety licensing)                                         2001 c 2003

ø  performed various administrative support activities for executive-level management, including scheduling meetings, organizing operational calendars, and providing meeting minutes composition, as well as assembling and distributing reports and agreements to colleagues and international business partners.

 

professional experience

(continued)

 

draftfcb, new york, ny

traffic coordinator                                                                                                       2006 c 2007

ø  oversaw the organization and management of full project lifecycles for two accounts verizon and united healthcare group, along with supporting streamlining processes to sustain optimal growth and shorten timelines.

ø  created and maintained efficient daily status reports along with providing beneficial feedback and recommendations to enhance overall quality control effectiveness.

ø  productively interfaced and consulted with various internal departments (i.e. account, traffic, data, and finance) to ensure efficient and cost-effective national direct mail program production.

 

associate program supervisor                                                                                   2005 c 2006

ø  successfully maintained an ongoing productive relationship with corporate client, aarp magazine, while efficiently partnering and reporting directly to the program supervisor.

ø  accurately managed all estimates and invoices, postage inventory reports, and reconciliation reports, including creating daily data schedule status reports, follow-up reports, and recap reports.

ø  effectively reviewed and provided external white, live, and insertion proof approvals.

 

administrative assistant                                                                                             2003 c 2005

ø  developed useful agendas and created innovative presentations for bank of america account teams, along with producing accurate t&e reports.

ø  optimally trained new employees and mentored newly hired administrative assistants, including conducting presentations and updating corporate-based training materials.

 

~ additional key experience ~

 

assistant to legal team, law office of theo j. totolis, esq., endicott, ny                         2001

community services intern, american red cross, scranton, pa                             2000 c 2001

academic work study, university of scranton, scranton, pa                                   2000 c 2001

intern (publicity and promotions), columbia tri-star pictures / sony, new york, ny      1999

 

education and computer skills

 

bachelor of arts in communication

university of scranton

 

microsoft word / excel / powerpoint / outlook

concur expense reporting system / xms / internet explorer