career profile

ambitious professional with a 15+ year proven track record of success and progressive office administration acumen including, mortgage processing, assessment of financial resources, deductive reasoning, conflict resolution, negotiation, problem sensitivity, client evaluation, and sound decision making. possess exceptional organizational and interpersonal attributes and a fiery determination to succeed. exhibit dynamic follow-through, astute professionalism, and a stellar work ethic. strong passion for providing infectious enthusiasm, provoking others to reach for the next level of success. consistently create lasting relationships with people from diverse cultures and professional backgrounds. interact with a network of cross-functional professionals to achieve maximum motivation, collaboration, and efficacy. proficient in microsoft office (word, excel, powerpoint, and access).

career history

mortgage loan coordinator, 01/2008 c present 

bank of america, oakton, va                           

         provide guidance to prospective loan applicants who have problems qualifying for traditional loans including determining the best type of loan and explaining loan requirements or restrictions.

         assess applicants' financial status, credit, and property to determine feasibility of granting loans.

         maintain and review account records, updating and re-categorizing them according to status changes and maintain current knowledge of credit regulations.

         interview applicants and request specified information for loan applications; analyze potential loan markets to find opportunities to promote loans and financial services.

         assist in selection of financial award candidates using electronic databases to certify loan eligibility.

         check loan agreements to ensure that they are complete and accurate, according to policies.

         confer with underwriters to resolve mortgage application problems.

         contact applicants/creditors to resolve questions about applications or assist with completion of paperwork.

         contact creditors to explain clients' financial situations and to arrange for payment adjustments so that payments are feasible for clients and agreeable to creditors.

         counsel clients on personal and family financial problems, such as excessive spending and borrowing of funds.

 

administrative assistant, 11/2005 c 12/2007 

first horizon home loans, fairfax, va  

         set up and oversaw administrative policies and procedures for offices or organizations.

         read and analyzed incoming memos, submissions, and reports to determine their significance and plan their distribution.

         reviewed operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.

         attended meetings to record minutes.

         opened, sorted, and distributed incoming correspondence, including faxes and email.

           

temporary employee, 04/2005 c 11/2005

telesec/corestaff, fairfax, va                          

         performed general office duties such as ordering supplies, maintaining records management systems, and performing basic bookkeeping work.

         prepared invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

         generated responses to correspondence containing routine inquiries.

 

sales assistant, 01/1998 c 12/2002

ing, fairfax, va                                                                       

         delivered superior client relation when handling the needs of clients and employers with 403(b), 457, ira, and 401(k) plans.

         administered a client database for over 1000 clients and met bookkeeping needs for agents accounts.

*additional experience as a service consultant, administrative assistant, and receptionist for ing*

education

 

bachelor of science in computer networking with a minor in accounting

strayer university, manassas, va,   september 2003

certification

 

nasd series 7 and 63 registrations c october 2007

virginia state insurance license for life, health 2001 c 2002

nasd series 63 registration, 2000 c 2002

nasd series 6 registration, 1991 c 2002

 

 

<date>

 

<<first name>> <<last name>>

<<title>>

<<company>>

<<street address, suite #>>

<<city, state zip code>>

 

dear <<courtesy>> <<last name>>,

 

my 15+ years of mortgage/loan origination and office administration leads me to believe that i should become the next successful addition to <<company>> as a <<position>>. as you review my career history as demonstrated in the attached r sum , you are sure to see my familiarity with all aspects of the necessary tasks to perform the duties of the position in excellence. professionalism and tact effectively combine with my education and expertise to produce a strong candidate that delivers undeniable results.

 

a few of my most important qualifications consist of interacting with several clients with a direct focus on increasing the bottom line; exhibiting such vivid leadership abilities that i remain success in my career.

 

my ability to communicate effectively both verbally and in writing combines with an in depth responsible for my own professional development, the growth of employees i train, and the effective implementation of decisions that directly affect the bottom line and revenue goals. as a mortgage loan coordinator, it is my duty to correctly compile and maintain loan documents and confidential records with relation to securing a mortgage for commercial/residential properties. my expertise lends to my ability to exercise initiative and work independently when necessary and call forth the efforts of an organized team when necessary. my career progression has required applying sound judgment, discretion and establishing priorities accordingly. my success derives from the consistency of creating lasting relationships with customers, staff, and others i meet daily. even when training other professionals my goal is always to achieve maximum motivation, teamwork, and efficacy.

 

my aptitude for evaluating complex problems and reviewing related information to develop viable solutions would be of great use to your organization. let s discuss how my skills can help in meeting the goals and objective of your organization. until then, should you have any additional questions feel free to contact me at your convenience.

 

sincerely,

 

 

 

 

mary mcinerney

enclosure