(815) 529-0717 2003 w superior 2e - chicago, il 60012 usa abc@xyz.com

yyyyyy x. yyyyyy

yyyyyy x. yyyyyy

performance-driven leader eager to contribute expertise in broad scope of business operations, from business development and account servicing to supply chain management and project administration, toward supporting a dynamic company in optimizing operations and bottom-line profits.

profile

ø  offer over 10 years progressive experience in inventory planning, product planning, account management and computer systems, with comprehensive management background.

ø  effectively define, develop and implement targeted action plans to maximize operational productivity, efficiency and profitability.

ø  proactive leader who successfully trains/develops, mentors and leads top-performing teams and creates a collaborative environment conducive to achieving high levels of employee retention and job satisfaction.

ø  proven value and dedication as a team member, as demonstrated by longevity and progression throughout career.

ø  exceptional ability to research and evaluate industry trends and competitor products and use findings toward designing and executing innovative strategies to boost company leveraging in a saturated market.

ø  dynamic communication, presentation, relationship building and problem-solving abilities.

ø  excel at interacting with broad populations including senior management, sales and customer service staff as well as clients and external contractors.

ø  drive business growth through aggressive business initiatives that result in increased revenues and profitability.

ø  establish critical contacts to increase client base and membership; ensuring retention levels and client loyalty.

ø  balance production with leadership via conceptual thinking and strategic planning.

ø  verify appropriate action plans, milestones and performance measurements based on organizational goals.

recent career achievements

ø  consistently beat plan and achieved record revenue and gross margin quarter in q3 '07.

ø  successfully boosted ranking from last to first on customer's scorecard after driving quality improvements and projects; ranked #1 for 3 consecutive quarters.

ø  recognized by the customer for executing and communicating all aspects of delivery; consistently ranked #2 or #1 on verizon wireless scorecard and achieved #1 for the last 4 quarters.

ø  innovatively created sell through models that effectively predict future sell through performance in verizon wireless channels; identified as a best in class practice and is currently deployed on all accounts in north america.

ø  cut costs while improving quality through renegotiation of the handset supply agreement with verizon wireless; consistently shipped the same or more volume while incurring less transportation, handling and storage costs.

professional experience

motorola inc. - libertyville, il                                                                                               1999-present

customer alliance manager (2006-present)

  promoted to contribute dynamic leadership skills in setting and managing forecast, supply, orders and shipments quarterly plan for the verizon wireless account.

  maintain full accountability for all logistics for shipments from motorola to verizon wireless, totaling approximately 12m units and $3b in revenue annually.

  exhibit innovation and interpersonal relation skills in designing and executing new product launch plans and communicating them to customer; ensure smooth product launches by creating an effective new process and structure.

  create outsource projects that ship to verizon wireless anything from marketing collateral to handsets where the goal is to get product to market faster, demonstrating exceptional analytical and organizational skills in achieving goals and timelines.

  effectively design, develop and launch a process to manage products to end of life and trigger when deals need to be made or supply needs to be mitigated, instrumental to improving productivity, efficiency and performance.

 

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matthew j. maddox                                                                                                                                  page 2 of 2

 

 

motorola inc. - libertyville, il                                                                                               1999-present

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pcs north america supply chain planning (2003-2006)

  tripled business growth and reduced headcount by automating and digitizing processes.

  drastically reduced cycle time from 24 hours to 20 minutes in loading forecast into oracle s distribution requirement planning system.

  increased promised ship dates accuracy to record levels since 2004, as an instrumental member of north america regional fast track gating project.

  proficiently created a demand signal with increased accuracy and timeliness by partnering with factories in asia.

  drove purchases for 40m units annually by designing and implementing a weekly demand planning cycle and coordinating manufacturing and distribution requirements for the north america market.

north america roam business systems analyst- demand/planning (2002-2003)

  actively trained, mentored and motivated 8 planners/schedulers from mexico and texas on oracle and i2 procedures and navigation for na roam, playing an instrumental role in the development of top performing team members.

  generated over $3m in annual savings by enabling direct ship from mexico to us customers.

  applied sharp business acumen and managerial abilities in implementing a new order entry, planning, account receivable, finance and shipping system in motorola s north america fulfillment center that ships $4b annually.

  steered forecasting and material demand schedule planning system for mexico facility, with strong focus on optimizing utilization of resources while controlling labor costs and meeting company needs.

america s material planning - harvard, il (2001-2002)

  played a key role in boosting operational efficiencies by actively collaborating in oracle implementation project throughout company's global facilities.

  maximized accuracy of inventory procurement and reduced excess material by effectively managing end of life product plans.

  relied upon to lend expertise and strong attention to detail in tracking key components for motorola's most critical products.

  collaborated with team members in implementing i2's factory planner at motorola's mexico facility, resulting in increased efficiency and performance.

production scheduler (1999-2001)

  received motorola's bravo award for product planning results in q'4 of 2000.

  won a second bravo award for developing department operating instructions to handle numerous bills of material changes and ensuring overall accuracy, which became institutionalized at worldwide motorola facilities to comply with iso 9000 standards; presented team findings at motorola's teaming for excellence conference.

  strategically planned and coordinated schedules to optimize factory output while satisfying customer needs at lowest total cost.

  exhibited solid leadership qualities in training 3 new production schedulers on scheduling systems.

  proactively identified and resolved materials supply problems and supported purchasing and development engineers in procuring proper supply.

 

solutia inc. (formerly monsanto) - saint louis, mo                                                               1998

customer operations intern

  spearheaded the development of optimal inventory models that reduced annual inventory costs by $4m.

  streamlined workflow and increased productivity by creating a distribution resource planning tool that automated significant portions of the sales & operations planning (sop) process.

  minimized total cost generated dynamic safety stocks and reorder points to support desired customer service levels and optimized inventory turns by calculating optimal service levels.

education

bachelor of arts, supply chain management - michigan state university, 1999

technical skills

oracle, sap & i2's suite of planning products, ms-word, access, excel