proficient it professional eager to contribute proven technical expertise, as well as strong project management and communication skills, toward actively supporting an organization in optimizing business performance.

profile

 

         adept at visualizing innovative it projects and designing best practice methodologies; able to contribute precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques.

         recognized as the go-to person for immediate resolution of complex technical issues.

         expert at strategically planning, prioritizing, and coordinating deadline-driven workflow to maximize productivity, efficiency, and quality; effectively interface with all business representatives through to executive level.

         fluent in english, spanish, and portuguese languages.

 

~ education ~

 

bachelor s degree in it network security systems                                                                       ecpi college of technology

computer information systems training                                                                            quinsigamond community college

computer systems analyst training                                                                                                               anglo school brazil

 

~ key technical and professional proficiencies ~

 

hardware testing / repair • qa / qv testing • internet troubleshooting

desktop support / troubleshooting • software / hardware technical support

cycle counts • inventory control management • customer service • sales / marketing

it / network systems • unix / linux • internet / network security systems • cisco routers

professional synopsis

 

 

         apply dynamic leadership talents toward directing broad scope of operations and it support activities to include coordinating wide-ranging materials inspection, contract negotiations, and inventory control efforts.

         empower associates to make decisions to reflect positively on organizational productivity, corporate well-being, and customer satisfaction while concurrently providing continuous business solutions for maximum operational productivity.

         ensure the proper documentation of fiscal values through accurate recordkeeping practices.

 

 

         demonstrated a comprehensive knowledge of all products and company services to promptly handle consumer requests and resolve key problems, along with forming solid relationships with clientele to guarantee critical business retention rates.

         resourcefully researched and analyzed organizational data to proficiently address diverse operational challenges and ensure seamless business processes at all times.

 

 

         contributed superior group-wide support skills instrumental in handling all insurance claims / benefits, contracts, and eligibility efforts; provided analysis of business issues and implemented cost-effective administrative solutions.

         maximized operational efficiency by providing quality it support.

 

 

         expertly weighed, measured, and checked raw materials to include completing rigorous chemistry formulations, and assisting with in-process testing to ensure batches met strict specifications; facilitated consistent recordkeeping activities.

 

 

         performed soldering, pc repair, qa / qv testing, bar coding, and smt, as well as providing it support for windows / unix servers and lan / wan; purchased and maintained hardware / software inventory and licensing agreements.

 

~ additional professional roles held prior to 2000 ~

 

 

 

 

 

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dear__________________:

 

i am currently seeking a challenging and rewarding [ insert job title ] role within your progressive organization, and am submitting my resume for your review.

 

i am eager to apply over 10 years of solid it experience, as well as strong project management, communications, and customer relations talents, toward maximizing your company s success.  i am adept at visualizing innovative it projects and designing best practice methodologies, and am able to contribute precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques.

 

please note that i hold a bachelor s degree in it network security systems from ecpi college of technology, and have attained rigorous computer information systems and systems analyst training at quinsigamond community college (worcester, ma) and anglo school (brazil).

 

most recently, as general manager of charlotte, nc-based giuberti workshop, i have applied dynamic leadership skills toward directing comprehensive operations and it support activities to include coordinating wide-ranging materials inspection, contract negotiations, and inventory control efforts.  my experience also encompasses extensive knowledge of hardware testing / repair, qa / qv testing, sales / marketing, desktop support / troubleshooting, and software / hardware technical support.

 

you will find me to be a solutions-focused, multilingual (english, spanish, and portuguese) professional who is an expert at strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.  in addition, i have been recognized as the go-to person for immediate resolution of complex technical issues.  for these aforementioned reasons, i believe i will prove to be an incredible asset to your company.

 

i look forward to hearing from you in order to discuss an available opportunity for which i am qualified.  i may be reached as indicated, and thank you in advance for your time and consideration.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy