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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com

 

 

medical administration

 

reception/front desk ~ back office ~ billing/coding

 

qualifications profile

 

ø  offering 5 years comprehensive experience as head medical front desk receptionist

ø  medical administrative program certificate, with key coursework in insurance billing and coding

ø  certification, hipaa

ø  certification, oshs

ø  certification, aids/hiv

ø  dynamic patient relation skills, with strong focus on service and satisfaction; recognized by patients and management for consistent delivery of quality service

ø  well-versed in billing and coding practices as well as medicare compliance

ø  excel in prioritizing, coordinating and managing workflow to optimize operational performance; strong office management skills

ø  motivating leader experienced in training, developing and supervising medical office staff

ø  extremely reliable, with track record of excellent attendance throughout career

 

career track

 

nw medical - renton, wa                                                                                                        2005-present

main receptionist

steer broad-scope front desk functions, with accountability for training and overseeing staff to ensure quality patient servicing and optimal productivity and efficiency of operations

proficiently collect copays/payments as well as facilitate insurance billing in compliance with medicare and third-party standards; efficiently update patient insurance information

actively collaborate with varied clinics and physicians to achieve objectives of providing superior patient care and services

strategically schedule appointments to maximize use of time and resources

oversee general front desk activities including multi-line phone management and patient assistance

 

pemco financial center - seattle, wa                                                                                          1992-2003

brokerage assistant; 2003

promoted to contribute strong administrative support skills toward responding to and routing high-volume inbound calls, managing inbound mail and maintaining complex client files

mail specialist-shared services dept; 2003-2003

effectively coordinated timely outbound mailings to customers concurrent with serving as front desk receptionist responsible for greeting, directing and assisting clients

inventory specialist-system resource center; 1992-2002

productively maintained pc inventory as well as used database system to track work tickets; additionally handled center s inbound phone calls

 

academic credentials

 

certificate, medical administrative program, bryman-renton, wa; 2004

graduated with 99.94/100.00 grade percentage

 

 

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