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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
objective
experienced business professional offering dynamic skills in management, instruction, customer service and procurement eager to contribute to the success of a progressive organization in the role of general manager & director of operations.
career profile
ø over 20 years of successful background in golf industry.
ø solid experience in all phases of customer satisfaction and staff supervision.
ø record of progression to assignments of increasing authority and responsibility.
ø adept in recruitment, training, motivation and oversight of employee teams.
ø facilitate marketing, promotional planning, execution, budgeting and forecasting
ø skilled in providing advanced private and public golf instruction.
ø excellent capacity in prioritization, problem solving and effectiveness in fast-paced situations.
ø well-organized multi-tasker with exceptional interpersonal skills.
ø deliver outstanding administration on a consistent basis.
professional experience
frenchmen s bend country club, monroe, la 2007 - present
general manager/coo/director of golf
direct all operations of this semi-private club generating over $850,000 in annual sales.
compile and present weekly financial statements, draft annual budgets and control costs.
provide outstanding customer service and increased member base from 240 to 320 in three years.
increased rounds of golf from 14,000 to 16,500, introduced online presence and oversee course.
teach golf via video system and personal instruction; own and operate yyyyyy x. yyyyyy s golf shop.
oversee golf course superintendent and hold responsibility for course appearance and play.
formulate marketing plans, hire and train personnel, elevate membership and increase sales.
design and develop club s state-of-the-art fitness center and massage service.
the bethel inn resort, bethel, me 1997 - 2007
director of golf (1999-2007)
hired, trained and developed staff of 15, analyzed $390,000 budget and submitted financial reports.
provided private golf lessons, weekly golf clinics and junior golf programs for over 300 individuals.
tripled club membership and fortified community awareness through chamber of commerce.
initiated and directed annual new england couples championship tournament.
operated highly-profitable yyyyyy x. yyyyyy s golf shop, selling in excess of $110,000 in 5-month season.
head golf professional (1997-1999)
administered daily golf lessons, weekly clinics, expert club fittings and pro shop operations.
supervised ten employees, coordinated with department managers and boosted pro shop sales 20%.
yyyyyy x. yyyyyy
page two
education
professional golfers of america business school
level 3 golf professional training program, scholarship recipient, 1999
level 2 golf professional training program, 1998
level 1 golf professional training program, 1997
golf academy of the south, orlando, fl
associate degree, golf complex management, 1996
recipient, conrad rehling achievement award
other experience
have also been employed by royal palm country club, naples, fl, in capacity of seasonal assistant golf professional, and by white mountain country club, ashland, nh, as associate golf professional.
professional recognition
golf digest top golf instructor in maine, july 2005 issue
nominated for golf magazine top 100 teachers, 2005
nominated for nepga merchandiser of the year, 2004
golf digest top golf instructor in maine, september 2003 issue
participant, pga of america, coaching and teaching summit, port st. lucie, fl, 2002 & 2004
royal palm country club c naples, florida; shot career low round of 66, 2000
participant, pga of america, coaching and teaching summit, new orleans, la, 2000
maine chapter assistants champion, bethel, me c 72, 1997
medalist (74-73 c 147), pga player ability test, ashland, nh
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a general manager/director of operations capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include extensive, relevant education and over 20 years of golf management, member satisfaction, club direction and staff supervision experience. to complement this background, i possess demonstrated expertise in business unit operations as well as analytical and problem-solving capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution.
sincerely,
yyyyyy x. yyyyyy
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