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Yyyyyy x. yyyyyy

4449 Central Ave #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ▪ abc@xyz.com


Objective

 

Client-focused, results-oriented professional eager to contribute dynamic communication, case management, and interpersonal relation skills toward supporting a progressive organization.


Areas of Expertise

 

Case Management Counseling Teaching Presentations Database Applications Client Intake

Client Needs Assessment Community Outreach Multitasking Regulatory Compliance

Severely Emotionally Disturbed Children (SED) Oral & Written Communications Word Processing


Key Achievements

 

  Kearny Mesa Juvenile Detention Facility Employee of the Year (Unit 700) 2008

  Micron Employee of the Quarter 2004


Education & Certifications

 

Masters in School Psychology (In Progress) - National University, 2009-Present

Bachelor of Arts in Psychology (Magna cum Laude) - San Diego State University, 2006

S.T.C. Certification & P.O.ST. Certification


Career Background

 

Correctional Deputy Probation Officer - San Diego County (Probation Department)        2007-Present

  Contribute advanced communication and interpersonal relation skills toward counseling, mentoring and motivating inmates and wards.

  Manage cases and teach anger management, literacy, and sex education classes, demonstrating exceptional multitasking and prioritizing abilities in achieving goals.

  Maintain security and control, with accountability for supervising meals, recreation, sick call, work assignments and work project activities.

  Perform comprehensive record and file maintenance and write incident reports, with strong focus on accuracy and clarity.

 

Job Title - Pacific Beach Online Inc.                                                                               2004-2007

  Trained new hires, playing an instrumental role in the development of top performing team members.

  Promoted superior service and exceptional customer satisfaction by promptly resolving issues and preventing escalation.

 

Counselor - Volunteers of America Detox                                                                      2004

  Exhibited dynamic leadership qualities in directing and supporting recovering alcoholics, drug addicts and a dual-diagnosed population.

  Steered placement, taught broad range of classes, and handled conflict resolution, further illustrating strong ability to manage multiple functions.

 

Prior Experience

 

Operator - Micron Technology                                                                                       2004

Job Title - Scarab                                                                                                         2002-2004

Host, Server, Bartender - Jokers Bar and Grill                                                                1998-2000


Professional Affiliation

 

SANCASP Member

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