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yyyyyy x. yyyyyy

~ certified software tester istqb / astqb ~

 

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

career objective

results-driven, solutions-focused and detail-oriented team player desiring a challenging and rewarding operational analyst / information technology role within a dynamic and successfully progressive organization.

 

~ professional profile and key technical skills ~

 

ø  offer solid experience in software quality assurance / control, including extensive expertise within process improvement, test / automation management, and project development / implementation capacities.

ø  demonstrate profitable needs analysis and successful interpersonal relationship-building techniques across global boundaries to build solid agreements, guidelines, and standards in order to optimally resolve any organizational issues and achieve outstanding operational results.

ø  adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.

ø  contribute precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written and verbal communication skills to any professional information technology environment.

 

microsoft windows 2000 / xp / vista • microsoft sql server 2005 • microsoft project / visio / office

microsoft word / excel / powerpoint • hp (mercury) quality center • internet applications

professional experience

 

deloitte, glen mills, pa

crm lead quality assurance analyst                                                                                    2005 c present

ø  successfully provide superior professional expertise in the overall definition of test-based targets, cases, and coverage verification, including serving as the lead team member responsible for all master test plans, environment configurations, and application installations.

ø  effectively develop optimal business / user scenarios and use cases, along with accurately writing and efficiently executing all test plans (i.e. strategies, requirements, cases, scenarios, and procedures) and investigating and / or tracking defects for functional, web, and user interface testing as necessary.

 

vertex, inc., berwyn, pa

software quality analyst ii                                                                                                           2001 c 2005

ø  proactively advise and assist test analyst management personnel regarding various testing methodologies, product-related issues, documentation, and product quality assessments / monitoring, as well as providing exceptional recommendations for overall operational improvement.

ø  provided essential input for all project test planning activities, along with ensuring the accurate collection of measurements and the development of metrics based upon preset plans.

ø  successfully developed strategic test cases based on various projects / products necessities, including recommending key process improvements and developing test case structures as required.

 

software configuration engineer                                                                                                 1999 c 2001

ø  performed various architectural group activities, including overseeing the overall specification, implementation, and maintenance of new technologies introduced to the system.

ø  actively provided the assurance of builds for all phases of development, as well as handling all quality assurance testing, errors resolution, and continual refinement / automation of build and release processes.

ø  supported a cvs source control system and related services, along with ensuring that best practices methodologies and proper system utilization were followed by all organizational personnel.

 

~ additional key experience ~

 

tax research analyst ii, vertex, inc., berwyn, pa                                                                       1995 c 1999

audit and tax research assistant, pricewaterhousecoopers, philadelphia, pa                        1993 c 1995

 

education

 

b.s., information technology / pre-mba (in progress 3.9 gpa)                              philadelphia university

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