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yyyyyy x. yyyyyy
~ certified software tester istqb / astqb ~
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
career objective
results-driven, solutions-focused and detail-oriented team player desiring a challenging and rewarding operational analyst / information technology role within a dynamic and successfully progressive organization.
~ professional profile and key technical skills ~
ø offer solid experience in software quality assurance / control, including extensive expertise within process improvement, test / automation management, and project development / implementation capacities.
ø demonstrate profitable needs analysis and successful interpersonal relationship-building techniques across global boundaries to build solid agreements, guidelines, and standards in order to optimally resolve any organizational issues and achieve outstanding operational results.
ø adept at creating and implementing best practice methodologies and continuous improvement programs to achieve strategic and cost-effective alignment with overall corporate goals.
ø contribute precise problem-solving proficiencies, proven analytical abilities, sharp troubleshooting techniques, and excellent written and verbal communication skills to any professional information technology environment.
microsoft windows 2000 / xp / vista • microsoft sql server 2005 • microsoft project / visio / office
microsoft word / excel / powerpoint • hp (mercury) quality center • internet applications
professional experience
deloitte, glen mills, pa
crm lead quality assurance analyst 2005 c present
ø successfully provide superior professional expertise in the overall definition of test-based targets, cases, and coverage verification, including serving as the lead team member responsible for all master test plans, environment configurations, and application installations.
ø effectively develop optimal business / user scenarios and use cases, along with accurately writing and efficiently executing all test plans (i.e. strategies, requirements, cases, scenarios, and procedures) and investigating and / or tracking defects for functional, web, and user interface testing as necessary.
vertex, inc., berwyn, pa
software quality analyst ii 2001 c 2005
ø proactively advise and assist test analyst management personnel regarding various testing methodologies, product-related issues, documentation, and product quality assessments / monitoring, as well as providing exceptional recommendations for overall operational improvement.
ø provided essential input for all project test planning activities, along with ensuring the accurate collection of measurements and the development of metrics based upon preset plans.
ø successfully developed strategic test cases based on various projects / products necessities, including recommending key process improvements and developing test case structures as required.
software configuration engineer 1999 c 2001
ø performed various architectural group activities, including overseeing the overall specification, implementation, and maintenance of new technologies introduced to the system.
ø actively provided the assurance of builds for all phases of development, as well as handling all quality assurance testing, errors resolution, and continual refinement / automation of build and release processes.
ø supported a cvs source control system and related services, along with ensuring that best practices methodologies and proper system utilization were followed by all organizational personnel.
~ additional key experience ~
tax research analyst ii, vertex, inc., berwyn, pa 1995 c 1999
audit and tax research assistant, pricewaterhousecoopers, philadelphia, pa 1993 c 1995
education
b.s., information technology / pre-mba (in progress 3.9 gpa) philadelphia university
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