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yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
objective
dynamic leader with expertise in sales, customer service and business operations eager to contribute broad background toward supporting the employer in optimizing operational and financial performance.
career profile
ø b.s., business administration.
ø over six years of relevant experience in the financial services and retail sectors.
ø skilled in business development and unit operations.
ø knowledgeable in delivery of exceptional customer service.
ø consistent record of meeting/exceeding organizational sales objectives.
ø award-winner for outstanding sales performance.
ø utilize consultative selling expertise in building revenues and market base.
ø outstanding relationship building capacity.
ø strong understanding of sales, marketing and promotion.
ø record of progression to positions of wide-ranging responsibility and authority.
ø proven leadership/training abilities.
ø able to learn rapidly and operate in high volume, fast paced environments.
ø well organized multi-tasker.
ø self-motivated, self-directed individual.
ø proficient in advanced it software applications.
professional experience
world alliance financial 2007 - 2009
senior advisor
recruited to provide support and service for diverse customer base.
rookie of the year for outstanding performance.
initiated client contacts both in- and out-of-state due to multiple state licenses.
provided in-depth information/advisement on reverse mortgage transactions.
maintained currency with all federal/state regulations.
achieved required monthly metrics on a consistent basis.
posted 90% funding rate of applications.
led team in total lead conversions.
delivered exceptional service notable for gaining many customer commendations.
quicken loans 2006 - 2007
mortgage broker
retained to develop and service client accounts.
established outstanding referral network.
structured and priced loans while evaluating client credit worthiness.
bombay company 2004 - 2006
assistant store sales manager
tasked with business development for $2.0mm retail unit.
directed and motivated sales personnel to exceed revenue objectives.
conducted weekly sales audits to facilitate business objectives.
earlier background
during 2003-2004, served as department manager, menards inc. in this assignment directed retail operations for a $5.0mm unit, led a staff of 12, achieved revenue objectives and provided team training/motivation.
education
western michigan university, kalamazoo, mi
bachelor of business administration, 2002
yyyyyy x. yyyyyy 0000 xxxxxx xxxx , xxxx , xxxxx 00000
(xxx-xxx-xxxx abc@xyz.com
cover letter text
date
hiring agent name
title
company name
address
city, state zip code
dear :
i am currently seeking a challenging career opportunity in a sales representative capacity and am submitting my resume for your review. in advance, i thank you for your time and consideration.
as demonstrated in the accompanying resume, my professional qualifications include a b.s., b.a., and over six years of highly successful financial service and retail sector experience. to complement this background, i possess demonstrated expertise in business development, marketing, sales staff supervision, achieving revenue goals, unit operations and training, as well as strong analytical, problem-solving and managerial capabilities. as an employee, you will find me to be an enthusiastic and disciplined team player, committed to supporting you in achieving your objectives through superior performance.
i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future to further discuss my areas of experience and expertise that would be a contribution to your organization.
sincerely,
yyyyyy x. yyyyyy
attachment
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