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Applicant:Abc@xyz.comYyyyyy x. yyyyyy                                           Matthew Harris

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 

 

FACTOR A:  Experience with system management responsibilities of a Local Area Network (LAN) connectivity and network operating systems.


Throughout my progressive career, I have repeatedly demonstrated my talent to support management in diverse system management functions of a Local Area Network (LAN) connective and network operating systems.  My record shows repeated success, resulting in progressive increased responsibilities.  I have strong organizational skills with the ability to quickly diagnose unproductive workflows and processes and re-organize systems and workstations for maximum productivity.  I successfully analyze current processes, evaluate alternatives and options, and implement creative solutions to meet organizational objectives.

 

In my current prior position as Systems Engineer at Eddie Z s Blinds and Drapery, I consistently applied industry expertise and advanced communication skills toward providing desktop support to end-users and evaluated and provided network administration to LAN/WAN.  I proficiently provided performed network administration including LAN troubleshooting and resolution, successfully supporting over 200 end-users with computer, network systems and peripheral devices.  Demonstrating extensive system management and problem solving skills, I installed, configured and maintained back-end and front-end systems, as well as LAN and WAN connection at remote site.

 

In addition, I steered the administration of 3Com Voice Phone system and other telecommunication devices.  Exhibiting strong attention to detail and analytical skills, I troubleshot connectivity issues, monitored bandwidth utilizations, and collaborated directly with vendors to determine the best contract and pricing for communications services and place orders for these services.

 

Supporting my qualifications in initiating new ideas and approaches and demonstrating resourcefulness, I was recognized in a 2003 Performance Review as   Innovative self-motivated, always looking for and finding ways to reduce costs while improving service.  
I strategically restructured Defense Medical Logistics Standard Support Summary Scheduled Workload to equitably balance work orders and man-hour accountability.
I have also collaboratively spearheaded transition of Scheduled Maintenance Area Codes (SMACS) to a semi-annual PM schedule, significantly improving workload distribution, efficiency and productivity.
 

Serving as Information Technology Manager at Community Bank of Lawndale, I have effectively provided innovative, solutions-focused recommendations on systems management.  I contributed dynamic leadership skills in managing space, utility and maintenance requirements, equipment resource utilization, and short and long term equipment needs vital to achieving medical center s objectives.  And, as a member of the Environment of Care, Safety and Functional Area Assessment Team committees, I have further demonstrated my resourcefulness in addressing critical operational issues.

 

Managed personnel and overseeingaw user access and desktop-related issues.  Reported to management regarding network and banking resources while recommending corrective action.  I planned, Installed various banking applications and reviewed logs and activity reports.  Monitored Internet and anti-virus activities, performed systems and software administration and coordinated stability and reliability of bank s information systems.

cCoordinated and supported facilitated all banking applications through including installation and maintenance.  This allowed , while ensuring accurate systems tracking that ensured and quality system responsiveness for 45 end-users.

 

To complement my experience, I completed comprehensive technological education and training.  I am currently completing a Bachelor of Technical Management, with a Major in Network Engineering.  I am also a Microsoft Certified Systems Engineer (MCSE) and a Microsoft Certified Systems Administrator (MSCA).

Established policies that improved data integrity, security and disaster planning.  This led to compliance with critical FDIC (Federal Deposit Insurance Corporation) that drastically improved audit score.

Eliminated need for network consulting firm that saved bank $15,000 on annual basis.

Developed and implemented written policies and standards that greatly improved job performances.

Supported clients running Novell 5.x and also Linux hosts for various client/server applications

 

 

 

 

 

 


Applicant:Abc@xyz.comYyyyyy x. yyyyyy                                           Matthew Harris

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)

 

 

FACTOR B:  Experience with the design, implementation, backup, security and contingency planning, resource allocation of disk and users, installation of LAN hardware and operating system software.

 

I have effectively utilized technological resources to maximize results, wWith accountability for handling the design, implementation, backup, security and contingency planning, resource allocation of disk and users, installation of LAN hardware and operating system software.

 directly supervising Biomedical Engineering and Electronic Sections of General Schedule (GS) and Military employees, I have effectively utilized human capital, property and financial resources to maximize results.

 

As demonstrated in my progressive career, I have continually excelled in defining, developing and executing hardware and software standards instrumental to boosting productivity, efficiency and quality of daily operations.  While working as a Systems Engineer at Eddie Z s Blinds and Drapery, I installed, configured and maintained back-end and front-end systems, as well as LAN and WAN connection at remote site.  I also verified backup and data integrity.  In order to ensure security, I maintained passwords, data integrity and file system security for the desktop environment.  Applying strong technological expertise, I supported and managed Virtual Private Network (VPN) accessibility to company intranet for sales force.  I steered the administration of 3Com Voice Phone system and other telecommunication devices and managed the configuration and performance management of all PC systems and telecommunications.

 

managing human resources, with accountability for interviewing and hiring, staff direction, workflow planning and coordination, performance evaluations, professional development, and employee counseling and relations.  I have strategically developed job descriptions to meet changing staffing and project needs, with a strong focus on optimizing individual and group contributions to operational success.  In a supervisory capacity, I have adapted and applied my leadership talents to manage human resources in diverse facilities including clinics, hospitals and MEDDACs.

 

To proficiently manage security of bank-wide technology operations at Community Bank of Lawndale, equipment, supplies and services, I wasam relied upon to implement strategic plans to maximize performance as the Information Technology Manager.  inspect/assess and approve section purchases orders.  I am was in charge of equipmenttechnology-related professional services activities ranging from analysis, experimental electronics research, design and development to computer applications including medical device computer networking an, d security and equipment testing and evaluation.  My technical expertise consistently proves instrumental in effectively supervising the installation of various banking applications and reviewed logs and activity reports.  I monitored Internet and anti-virus activities, performed systems and software administration and coordinated stability and reliability of bank s information systems.  I successfully planned, coordinated and supported all banking applications through installation and maintenance, allowing accurate systems tracking that ensured quality system responsiveness for 45 end-users.  I also proactively established policies that improved data integrity, security and disaster planning, instrumental in leading to critical compliance with FDIC (Federal Deposit Insurance Corporation) that drastically improved audit score.

 

I have consistently maintained up to date with current industry trends regarding design, implementation, backup, security and contingency planning, resource allocation of disk and users, installation of LAN hardware and operating system software.  I am a CompTia Security Professional.

and acceptance testing of large/complex systems, and I effectively oversee equipment maintenance and operator training to ensure high-level technological performance.

 

I have also held responsibility for updating/maintaining inventory ledgers of defibrillators, respirators, neonatal intensive care systems, surgical coagulators, and related equipment.  Further, I am adept in conducting comprehensive evaluations of required documentation for property accounting.  In steering equipment, system, supply, and service functions, I consistently apply my knowledge of regulatory standards to ensure compliance with JCAHO requirements.
 
I am skilled in cost-effectively managing financial resources supporting equipment, supplies and service procurement and human resource operations.  Through effective planning, allocation and administration of budgets, I have been able to boost multiple areas of operational performance and quality while reducing and containing expenses.
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Applicant:Abc@xyz.comYyyyyy x. yyyyyy                                           Matthew Harris

Social Security Number:              Number

Position:                                            Position               



KNOWLEDGE, SKILLS & ABILITIES (KSAs)
 
 

FACTOR C:  Experience using and supporting Novell s Netware 5.x and Microsoft s Windows desktop operating system.

 

A key part of my jobs has been to continually use and support Novell s Netware 5.x and Microsoft s Windows desktop operating system.  I monitored and evaluated biomedical program technological functions in order to determine, develop, recommend, and implement targeted plans policies and procedures vital to ensuring optimal performance.  I steered the structuring and implementation of results-driven information system policies and procedures, substantially improving performance.  I also drove hardware/software system reviews, identified and addressed existing and potential issues and created proactive upgrades and enhancements for optimal results.

ensuring compliance with all Veterans Hospital Administration (VHA), Joint Commission on Accreditation of Healthcare Organization ( JCAHO), National Fire Protection Association (NFPA), Occupational Safety and Health Administration (OSHA), Organizational Assessment Program(OAP), Command Supply Discipline Program(CSDP), College of  Pathology (CAP) Association for the Advancement of Medical Instrumentation(AAMI), National Electric Code(NEC), Bureau of Radiation Health(CDRH), Emergency Care Research Institute Recommendations (ECRI), Veterinary Command( VETCOM) standards and recommendations. 

 

 

I have successfully supported more than 200 end-users with computer, network systems and peripheral devices, as Systems Engineer at Eddie Z s Blinds and Drapery.  Applying solid analytical and problem solving skills, I managed the configuration and performance management of all PC systems and telecommunications.  I actively resolved Windows and Internet Explorer issues on both desktops and laptops.  I also recommended hardware and software solutions and upgrades using established procurement processes. 

 

developed PowerPoint presentations, staff competency training outlines and training documentation supporting new hire orientation and annual training requirements.  These were subsequently adopted as part of MEDDAC Memo 750-2.  I have also successfully developed performance standards.

 
In line with protocol, I prepared an Information Paper for the Clinical Alarm Systems used by RWBAHC to establish proactive procedures for determining effectiveness of hospital equipment and utility system alarms.  I have also applied my technical knowledge toward creating Preventive Maintenance specifications.  Additionally, by re-writing, updating and implementing a new PI Project that received positive recognition from the National Quality Management Program (NQMP) and Lockheed-Martin, I facilitated achievement of Equipment Management Branch project goals.
 

 

 

 

I have continually served as primary technical support resource on Microsoft Windows Biomedical Engineering expertise, providing educated recommendations to staff in the areas of medical/non-medical equipment specification, selection, implementation, user training, modifications, and safety, illustrating my comprehensive knowledge of biomedical engineering programs at the local level.staff.  Serving

 

While working as the Information Technology Manager at Community Bank of Lawndale, Chief, Clinical Engineering, I ve provided results-driven leadershipI supported clients running Novell 5.x and also Linux hosts for various client/server applications.  My solid technological background has proven valuable for supporting enterprise-wide operations.  Contributing my technical expertise, I eliminated the need for a network consulting firm that saved bank $15K on an annual basis.

 

I am currently completing a Bachelor of Technical Management from  Devry University , with a Major in Network Engineering.  I also offer numerous professional certifications including: Microsoft Certified Professional (MCP), Microsoft Certified Systems Engineer (MCSE), Microsoft Certified Systems Administrator (MSCA) and CompTia Security Professional.

instrumental to maintaining productivity levels during military budget cuts that have lead to section personnel shortages.  During this time, I was also called upon to serve as Acting Chief of Logistics Division. Demonstrating my dynamic leadership skills, I received high praises during a recent TARA survey that resulted in health care center recognition for maintenance excellence of radiographic systems from the outstanding maintenance program we constantly provide.

 

Using OAP checklist to conduct internal audits, I have successfully driven operations to

pass the OAP and Mock JCAHO survey with no significant findings in the areas of Medical Equipment, Property Management, MIREP, and Medical Gas Management.

Further illustrating my capabilities in administering biomedical engineering programs, I have served as a technical advisor to hospital staff on operator maintenance procedures, safety and facility engineering requirements.

 

My solid background in human resources has included responsibility for determining facility support and training requirements in order to develop and implementing strategic plans to maximize overall section performance.

 

I have a strong background in medical equipment and technologies that has consistently proven valuable in providing hands-on biomedical engineering program leadership.  Areas of expertise include cost analysis, contract vs. in-house service evaluations, maintenance, installation, calibration, modifications, acceptance testing, troubleshooting, repair, and safety.  My broad knowledge of equipment ranges from Intensive Care, OR, Neonatal, New Born Nursery, OB-GYN, and Surgical to Laboratory and Blood Bank, Dental, Inhalation Therapy, Physical Therapy, EENT, Optometry, Veterinary Clinic, and Morgue. I have also provided in-service user workshops on injection guns, infusion pumps, X-ray calibration equipment, and work simulator stations.  Further, I am a Certified Diagnostic Radiology Systems Specialist.

 

I have saved facilities a high volume of dollars by taking the initiative to attend multiple service schools, allowing us to reduce the cost of contract services by bringing these services in-house. Additionally, I ve successfully completed a Supervisor Development Course as well as an Executive Environmental and Hazardous Materials Course.

 

 




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