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The Following Text Is An Unformatted Professional Resume Sample
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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx • abc@xyz.com
proficient professional eager to contribute operational support expertise as well as strong problem-solving skills and prioritization talents toward actively supporting an organization in maximizing performance.
profile
- offer solid and progressive operations support experience, including expertise within operational logistics, employee development and customer service capacities.
- utilized excellent communication and problem solving skills in dealing with clients around the world in regards to import and export letters of credit.
- adept at blending strong decision-making abilities with outstanding organizational skills, solid leadership attributes, and successful interpersonal relationship-building techniques.
- apply sharp problem-solving proficiencies, intelligent business acumen, and cost-effective strategies, along with exceptional written and verbal communication skills, to any professional environment.
- develop and maintain detailed administrative and procedural processes to reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.
- skilled at performing independently or within a team to exceed all operational goals and objectives.
- technically proficient in microsoft word, excel, and power point.
- fluent in both english and greek.
professional experience
jpmorgan chase & co. new york, ny 1973-2001
letter of credit department operations associate, 1990-2001
- prioritized workload to meet both individual and group deadlines efficiently and accurately.
- consistently ensured delivery of quality customer service vital to sustaining and growing accounts.
- facilitate productive communication with clients around the world regarding import and export letters of credit.
- effectively processed and responded to customer inquiries and complaints, ensuring continued business relationships.
- successfully processed incoming letters of credit from international banks, while handling the receipt and delivery of critical documents using tracking software.
letter of credit department senior general clerk, 1980-1990
- responsible for processing and expediting the input of letters of credit into system database.
- actively collaborated with supervisor in planning workload schedules to ensure work completion and distribution to internal departments.
- effectively trained and directed new employees all departmental procedures and equipment and actively collaborated in operational functions such as providing guidance/mentoring.
- proficiently handled all customer interactions, ensuring a satisfactory business experience.
letter of credit department general clerk, 1973-1980
- efficiently managed all clerical duties, including the routing of time-sensitive messages from international banks to various departments within the bank.
- responsible for manually posting the auxiliary ledger and prepared numerous daily proof reports.
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