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yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

email: abc@xyz.com

country of citizenship:   usa

social security number:  xxx-xx-xxxx

 

vacancy announcement #:

position: 

________________________________________________________________

 

i am highly interested in being considered for the (here, james, you would insert the name of the position as it is posted) position available.  with master of science and bachelor of science degrees and extensive case management background, i believe i can make a positive contribution in this position.  to acquaint you with my qualifications, i am submitting my resume.  in advance, i thank you for your time and consideration.

 

as demonstrated in the accompanying document, i have been serving in numerous management and supervisory roles over the past 12 years, including case manager/guardian, district director, executive director, disabled and elderly care waiver case manager, regional manager and deputy director, as well as in a consultant capacity.  these assignments, as well as other business background, have required management of business development, sales management and organizational personnel functions, including training.  as deputy director and regional manager for an earlier employer, i oversaw activities of case managers, distributing caseload assignments and handling hr-related functions, and became an expert in state of new mexico regulations and procedures, serving as a point-of-contact for legislators and the general public regarding a variety of state-related matters.  

 

in my current management position in an ownership role, i am charged with comprehensive oversight of company operations functions, from formulating policies to managing daily activities, to all human resource functions.  i establish and evaluate all office procedures with an eye toward improving efficiencies and effectiveness.  further, i oversee all staff and personnel issues, including recruiting, training and mentoring.  directing the organization s financial and budget activities also falls into my area of responsibility as does development of exemplary customer relations.

 

as an employee, you will find me to be an enthusiastic and disciplined team player, with proven abilities in motivating teams, as well as a clear and effective communicator, committed to supporting you in achieving your objectives through superior performance.  i welcome the opportunity to meet with you at your earliest convenience, and look forward to interviewing with you in the near future.

 

 

 

sincerely,

 

 

 

yyyyyy x. yyyyyy

 

attachment


yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

email: abc@xyz.com

country of citizenship:   usa

social security number:  xxx-xx-xxxx

 


vacancy announcement #:

position: 

 


core competencies

case management; non-profit agencies; development of community alliances and program identification; office operations and state wide program management; new mexico state policies and procedures in developmental disabilities (dd) & disabled and elderly (d&e) waiver program for adults and children, mental health with dual diagnosis (mh), and traumatic brain injury (tbi); masters degree; bachelor of science degree; family systems/crisis/rehabilitation; addictions/substance abuse; upper-level management; employee supervision; non-profit program operation; strategic community planning; program start-up; business management; sales; communication; negotiation; logistics; time management; problem-solving; human resources; client service delivery; medical eligibility documentation; medicaid; disabled and elder care case management; provider coordination; information technology utilization; basic spanish language utilization

 

 

 

professional experience

march 2010 - present

white dragon chinese massage

location

hours per week:  _________

salary: __________

supervisor: n/a                     

owner

 

in current management role, maintain comprehensive responsibility for strategic and financial planning, as well as project design, all risk management and logistics for the organization.  place strong emphasis on developing excellent skill sets in written and spoken communication to support sales and business development.  practice excellent time management to maximize leadership and personal productivity role modeling.  additionally, utilize communication, team work, creativity, inventiveness, problem solving and interpersonal relationship development in establishing presence in community.

 

september 2007 c march 2010

innovative health @ home, inc.

albuquerque, nm

hours per week:  _________

salary: __________

supervisor: rick zamora       505.883.0665              may / may not contact                     

deputy director of programs

 

in this senior-level management and policy administration position, managed 325 personnel in three offices and worked directly with executive director, overseeing daily agency operations and

page 1 of 4


yyyyyy x. yyyyyy                                                         vacancy:                                                       page 2 of 4

 

supporting director with variety of hr functions, including supervision and problem-solving; served as

interim executive director in director s absence.  have developed in-depth knowledge of new mexico

state government, including strategic planning and agency administration, assuring agency adherence to stated goals/objectives.  displayed strong capabilities of working as team lead or member, or in individual decision-making and management situations.  served as face of agency to members of general public as well as other state agencies regarding agency actions and responsibilities, and provided counsel to legislators when requested.

 

june 2007 c september 2007

innovative health @ home, inc.

albuquerque, nm

hours per week:  _________

salary: __________

supervisor: rick zamora       505.883.0665              may / may not contact                     

regional manager

 

as regional manager, reporting directly to executive director, deputy director and administrator, was charged with comprehensive oversight of case managers, care coordinators and other staff members, as well as daily office operations, which required leadership/mentoring and client service delivery to new recipients.  held responsibility for annual submission of medical eligibility assessment/re-assessment documentation covering readmit & continued stay, level of care (loc) and individual service plans (isps), and all consumer eligibility.

 

scheduled cases/assigned workloads and supervised daily operations; audited client files on a regular basis.  reviewed case management and direct care delivery to assure compliance with accreditation, quality enhancement and other legal/regulatory standards and requirements.  developed in-depth knowledge of new mexico state policies/procedures regarding medicaid process, among others.

 

met regularly with director and deputy director to discuss and analyze new data, all isp actions, and any incidents of note that required administrative attention; offered recommendations regarding issue resolution.  authored and delivered annual performance reviews to each direct report, maintaining strictest confidentiality; performed any other duties as required. 

 

june 2006 c june 2007

innovative health @ home, inc.

espanola, nm

hours per week:  _________

salary: __________

supervisor: espanola regional director        505.753.7843              may / may not contact         

disabled and elderly waiver case manager

 

worked closely with service recipients and their families, managing cases for personnel involved in the disabled and elderly waiver program, assuring non-programmatic services to support maximum independence.  visited clients on monthly basis to ensure services and support processes/procedures were in place and functioning as designed; produced written report on findings.  additionally, played key role in coordinating activities of interdisciplinary team charged with service provision to program participants.  through these responsibilities and actions gained enhancement of skills in public speaking as well in producing written documents.

 

 


yyyyyy x. yyyyyy                                                         vacancy:                                                       page 3 of 4   

 

february 2006 c september 2006

behavioral interventions, inc.

albuquerque, nm

hours per week:  _________

salary: __________

supervisor: ray, clinical director      505.881.3607              may / may not contact                     

case manager

 

was tasked with case management at the transitional reporting center (trc) facility for all probationers from the 2nd judicial district court and for all parolees coming from the new mexico state prison system to bernalillo county.  conducted initial assessments regarding risk and needs, determining assignment of best program for dealing with their individual issues.  authored written reports for submission to 2nd judicial district court, probation and parole officers regarding assessment results.

 

december 2004 c february 2006

michael g. rosenberg esq.

albuquerque, nm

hours per week:  _________

salary: __________

supervisor: michael rosenberg         505.275.5600             may / may not contact                     

consultant

 

provided advisement to mr. rosenberg regarding state of new mexico as well as private programs available for individuals with disabilities.  held comprehensive responsibility for supplying accurate and timely information regarding state and national office standards regarding personal and employment support, individual-centered planning and all applicable grants.   in support of these activities developed database covering state-wide programs and agencies as well as list of community resources regarding service delivery.  assisted in problem-solving by offering variety of solutions, including advantages/disadvantages for clients.

 

october 2003 c november 2004

community options inc.

princeton, nj

hours per week:  _________

salary: __________

supervisor:                  phone:                         may / may not contact                     

executive director for new mexico

 

with a $1.5mm budget for this non-profit agency, oversaw activities of program, office and billing managers, focusing on vision, strategy and execution of state-required accreditation procedures.  hired and trained direct-care staff, as well as all managers and office personnel.  designed and implemented programs, service objectives and policies/procedures, and produced all required corporate and state financial reports.  stabilized agency revenues, increasing by 36%, and achieved carf accreditation.

 


yyyyyy x. yyyyyy                                             vacancy:                                                       page 4 of 4

 

may 2000 c september 2003

desert state life management

las cruces, nm

hours per week:  _________

salary: __________

supervisor:                  phone:                         may / may not contact                     

district director for southern new mexico

 

oversaw guardianship and case management operations, and played key role in development of new services.  hired, trained and developed new case managers and guardians, and represented agency in judicial proceedings for southern region.  developed customer base, resulting in increased revenues, and identified/resolved performance issues, leading to increased positive service delivery.  hired into company as case manager and was promoted to district director based on exemplary performance. 

 

july 1997 c may 2000

desert state life management

las cruces, nm

hours per week:  _________

salary: __________

supervisor:                  phone:                         may / may not contact                     

case manager/guardian

 

originally hired to serve as case manager/guardian for developmental disabilities (dd) waiver program for adults and children, disabled and elderly (d&e), mental health with dual diagnosis (mh), and traumatic brain injury (tbi) clients.  worked with individuals with physical/developmental disabilities utilizing non-programmatic services as needed for maximum independence.  performed monthly on-site visitations, inspecting for service/support compliance, and produced written reports regarding those meetings.  served in a facilitating/coordinating role during interdisciplinary team meetings.  was promoted to district director as a result of strong performance in this assignment.

 

 

 

education

new mexico state university, las cruces, nm

master of science

gpa_______

credit hours ________

 

bachelor of science

gpa_______

credit hours ________

 

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