yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 telephone: (xxx-xxx-xxxx e-mail address: abc@xyz.com

objective

 

solutions-focused it specialist eager to contribute expertise in software quality assurance, testing, and user acceptance toward supporting a dynamic organization in achieving performance goals as a key team member.

 

qualifications profile

 

         proven ability to rapidly adapt proficiencies to varied environments as demonstrated by success in industries ranging from ecommerce, pharmaceutical and finance, to media, marketing and communications.

         excels in participating and leading quality assurance (qa) teams from initial requirements assessment to successful project implementations.  

         exceptional expertise in complete lifecycle development/management for system development, quality assurance, and software defects.

         adept at writing and executing test scripts, performing user acceptance testing, and developing test documentation; strong talents in spearheading system test strategy and methodology for major initiatives.

         highly versatile with excellent skills in manual and automated testing, data manipulations using sql tools, black/white/grey box testing, project planning and management, and configuration management.

 

professional experience

 

<insert company name and city/state location>, 2006 to present

qa manager

         apply dynamic leadership talents to manage, motivate and direct team of 8 qa engineers.

         play a key role in defining business requirements, conducting complex analysis, planning and coordinating testing, and navigating complete qa cycle of projects from start to finish.

         design and implement test strategy for radial viewer , a multi-dimensional business intelligence query and reporting tool.

         spearheaded test strategy for isaw (information security assessment workbench), an information gathering, analytical and reporting tool designed to enhance information security program assessments.

         identify, prioritize and discuss defects at weekly project status meetings with project managers, with full accountability for validating systems prior to user acceptance and/or deployment.

 

ucmas, sunnyvale, ca, 2005 to 2006
senior qa analyst

         analyzed and optimized franchise management and operations (fmo) software by managing qa throughout all phases of product development including requirements gathering, analysis, design, planning, testing, implementation, code reviews and support.

         formulated software test plans, test design specifications, and test scripts for various test scenarios.

         directed efforts of testing team, facilitated daily status meetings, and prepared defect reports and metrics.

         developed sql queries to test back-end process of the application and provided recommendations for overseas development team.

         proactively participated in risk management to optimize use of development and testing resources.

 

archetype solutions, emeryville, ca, 2004 to 2005

senior qa engineer

         steered qa functions at the component, integration, and system level to optimize reliability, performance, compatibility, and security of software products.

         exercised outstanding multi-tasking expertise to perform test planning, automation, and execution.

         resourcefully designed, set up, controlled, and maintained qa test environment.

         established qa best practices, processes, procedures, and standards including configuration management, bug tracking, fix verification, and reporting.

         demonstrated solid interpersonal and communication skills to collaborate with customers and partners in assembling joint test plans, tracking deficiencies, and reporting.

 

continued

professional experience continued                                                                     yyyyyy x. yyyyyy ~ page 2 of 2

 

first genetic trust, rutherford, nj, 2001 to 2004  

qa manager

         led quality assurance efforts for entrust, a web-based system which facilitates clinical trials, post-marketing surveillance, and patient recruitment for genetic and genomic research.

         managed validation project and seamlessly coordinated activities of module owners, project team members, and qa personnel.

         championed qa practices and procedures inclusive of standard operating procedures (sop).

         leveraged exemplary organizational strengths to review and approve deliverables, create software quality assurance plan, perform in-depth testing to verify functionality and usability, and build validation repository to support compliance requirements.

         executed user acceptance test (uat) plan and scripts and effectively cooperated with development and release teams to organize releases.

 

planetsoft, inc., wakefield, ma, 2000 to 2001

manager, qa practice

         established, implemented and maintained qa process for multiple client projects; exhibited proficiency in developing test plans, coordinating system and regression tests with on-site and off-shore teams, validating systems prior to deployment, and maintaining starteam defect tracking system.

         fortified integrity of qa testing environment by maintaining version control database for all projects.

         partnered with software development, creative and production teams during analysis, design and implementation phases to provide innovative and effective technology solutions for clients.

 

earlier experience:

 

qa manager, web dev., kelly broadcasting / echostar communications corp., west orange, nj, 1999 to 2000

senior test engineer, santa cruz operations (sco), murray hill, nj, 1998 to 1999

qa analyst, public service energy & gas (pse&g), newark, nj, 1997

lead system test engineer, lucent technologies, liberty corner, nj, 1996 to 1997

technical project lead, dendrite international, inc., morristown, nj, 1996

system test engineer, at&t, piscataway, nj, 1995 to 1996  

 

technical expertise

 

operating systems & platforms: unix, osx, apple/macintosh, dec, ibm as/400, ibm mainframe, cics/mvs, sun workstations, vax/vms 6.2, tso/spf, os/400, unixware, windows 2000/me/xp/vista, linux variants, freebsd

languages: cobol, c, c++, java, jsp, sql, vb script, test script language (tcl), cgi, perl, php, python

qa tools: microsoft office, nomad, sqa suite, qa partner, pvcs tracker, sablime, microsoft project, visio, quicktest pro, test director, hp quality center, silk test, junit, toad, bugzilla, rational clearquest

databases: oracle8i/9i, sybase 11, informix 4.1, mysql 5, ingress 6.4, access, paradox, ms sql server 7.0, access 97/2000

development & internet tools: microsoft visual studio, visual interdev, eclipse, netbeans, visual sourcesafe, opera, firefox, safari, front page 2000, dreamweaver, photoshop, adobe illustrator, quark, coreldraw

protocols: http, ftp, telnet, soap, tcp, udp, sip, smtp, nntp, pop3, imap, irc, ssh, ldap, dhcp, h323

 

education  & training

 

master of business administration, minnesota state university, mn, 1997

bachelor of business management, university of mysore, india, 1989

 

extensive and ongoing training includes:

slc testing (carnegie mellon)      21 cfr part 11 / gcp / glp compliance advanced structured cobol

financial systems analysis           database management systems              management information systems

sales force automation                test director, winrunner loadrunner       hp quick test professional programming in perl                      segue silk test                                        sei cmm level 5 compliance

 

yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 telephone: (xxx-xxx-xxxx e-mail address: abc@xyz.com

 

 

 

 

 

 

 

date

 

 

hiring agent name

title

company name

address

city/state/zip code

 

dear__________________:

 

i am currently seeking a challenging career opportunity in a software quality assurance capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as indicated in the accompanying resume, i bring to you a seasoned background in quality assurance for computer software and systems, outstanding expertise in executing manual and automated testing, and a strong ability write test scripts, perform functionality and regression testing, report/resolve defects for resolution, and steer compliance. to complement these qualifications, i offer solid organizational, troubleshooting, and prioritization skills which are essential as a qa engineer.

 

as a proactive contributor to your organization, you will find me to be a self-motivated professional and stellar leader committed to supporting you in achieving your objectives through diligence, versatility, and exemplary communication skills. i am confident that i could be a valuable asset to your company, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

yyyyyy x. yyyyyy