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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Profile
♦ P&L/Budgeting/Cost Controls
♦ Sales and Financial Analysis
♦ Management Reporting
♦ Staffing/Training/Development
♦ Inventory Control
♦ Business Development
♦ Policies/Procedures Development
♦ Customer Service
♦ Merchandising
♦ Safety Compliance
Ø Steadily progressed to positions of increasing accountability with Home Depot
Ø Successfully reduced turnover from 3% to 1.7% as well as substantially reduced shrink
Ø Consistently surpassed established sales plans
Ø Achieved Positive Customer Feedback VOC ratings
Ø Effectively trained and promoted associates from within store to optimize use of resources while providing opportunities for professional career development vital to employee morale
Ø Appointed Credit Captain for entire district, with accountability for ensuring all stores met credit goals
Ø Served as district-wide InFocus Captain, overseeing all stores compliance with customer and worker safety standards
Ø Led team in creating pioneering V-rack display subsequently adopted for use in displaying single tile pieces throughout Home Depot stores
Ø Launched new Lawn and Garden Department displays incorporated throughout Home Depot nationwide chain of stores
Ø Extensive training in sales forecasting, team building and time management
Career Track
Owner/Manager, JayBirds Quail Farm-The Woodlands, TX 2007-2010
Demonstrated sharp business acumen in successfully building and operating small business
Store Manager, The Home Depot-Houston, TX 2001-2009
Progressed from positions of Merchandising Manager (2001-2003) and Specialty Manager (2003-2005) to Operations Manager (2005-2006) prior to assuming accountability for full-scope store operations as Store Manager in 2006; successfully set store precedent for excellence in customer service through motivating, decisive leadership and proactive problem solving
Effectively evaluated, identified and capitalized on sales trends to maximize revenue performance
Conducted thorough analysis of financial reports to maintain and boost profitability
Successfully hired, trained, developed, and led a productive, customer-focused team of managers and associates; conducted formal/informal performance appraisals and implemented corrective actions
Strategically managed staffing levels to meet operational demand while containing labor costs
Front End Operations Manager, Lowes-Conroe, TX 1999-2001
Directed front-end operations, from scheduling staff based on projected traffic to facilitating associate training programs and verifying vault funds
Academic Credentials
BBA, Management - Sam Houston State University-Huntsville, TX; 2004
Activities
Co-Ed
Softball and Volleyball
Volunteer Project Manager; built set for Vacation Bible School, First Baptist
Church in Crandall, TX; 2010
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging new career opportunity where my vast background in Retail Management will translate to increased sales, profits and operational efficiencies. To acquaint you with my qualifications, I am submitting my resume for review; in advance, thank you for your time and consideration.
As demonstrated, I built a progressive career with Home Depot from 2001-2009, culminating in serving as Store Manager concurrent with acting as district-wide leader in charge of overseeing both credit and safety performance of all district stores. Prior to this, I was Front End Operations Manager with Lowes from 1999-2001. I excel in building high-performance teams, reducing turnover, lowering shrink, boosting customer satisfaction ratings, controlling costs, and optimizing bottom-line operational and financial performance. Additionally, I am highly effective in analyzing sales, financial and performance data/reports in order to define strategies, policies and procedures for enhanced efficiency, productivity and profitability. To complement this background, I offer a Bachelor of Business Administration in Management and have capitalized on intensive employer-sponsored training in areas ranging from team building and sales forecasting to time management.
As an employee, you will find me to be a performance-driven leader and collaborative team player positioned to deliver immediate and long-term results as a key member of your management staff. I am confident that I could be a valuable asset to your operations, and look forward to interviewing with you in the near future.
Sincerely,
Yyyyyy x. yyyyyy
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