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yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx ,
xxxxx 00000
(xxx-xxx-xxxx
abc@xyz.com
Lab Systems Administrator
Well-rounded and energetic professional with 20+ years experience seeks new
challenge and opportunity to apply consummate skills as a Lab Systems Administrator.
♦ Key areas of Expertise ♦
System Installations
Hardware Setup & Configurations
Upgrades
System Testing and Repairs
Troubleshooting/Diagnostics
Customer Support
Business Operations
Inventory Control
Data Management
Training and Development
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Professional Profile
Escalate business development through troubleshooting and system upgrades that increase productivity and revenue growth
Self-motivated professional who demonstrates diagnostic and collaborative problem-solving skills; proven ability to troubleshoot systems, perform installations and upgrades, and system testing and repairs
Organized and detail-oriented; diverse expertise and vast hardware and software knowledge
Communicate technical and complex information easily and concisely; skillfully provide necessary customer support domestically and internationally
Exhibit proficiency in translating individual needs into responsive, concrete solutions; offer solid track record based on professionalism, thoroughness, and dedication
yyyyyy x. yyyyyy
Employment History
Business Manager 02/2005 C Present
Phien s Kitchen ▪ Lowell, MA
Contributed in establishing family run restaurant
Effectively manage financial matters, supervise maintenance, and provide inventory control
Lab Systems Technician, Contractor 10/2007 C 05/2009
IBM Corporation ▪ Cambridge, MA
Skillfully debugged and provided server diagnostics on XML Network Security Device Firewall unit; ensured entire system was working properly
Efficiently installed Linux 7.3 and Upgrade Firmware; shipped items to customers and rendered internal and external technical support
Conducted troubleshooting for servers as requested by customers and field engineers; relocated servers in lab
Implemented repairs on PCs and servers, and managed spare parts inventory control
Thoroughly checked open tickets and closed tickets on Bugzilla; utilized Linux systems for test station, setup DHCP address, and shipped systems to customers
Production Technician III, Contractor 04/2007 C 06/2007
Mosaic Technology ▪ Salem, NH
Performed upgrade Firmware on SUN entry-servers, high-end servers, midrange servers and UltraSPARC
Efficiently tested all SUN Hardware including memory, hard drives, motherboards, and CPU s; installed SUN OS Solaris 8, 9 and 10, and setup TCP/IP address
Effectively utilized Linux operating systems; tested and repaired incoming and outgoing hardware
Server Technician, Contractor 02/2007 C 04/2007
Merge-Emed Corporation ▪ Burlington, MA
Conducted hardware setup and configuration on Dell server; performed upgrades on both hardware and software
Successfully installed and configured various servers, hardware and software programs
Senior UNIX Systems Administrator 05/1997 C 01/2005
Comverse Network Systems, Inc. ▪ Wakefield, MA
Provided domestic and international support to UNIX system platforms in all production environments and R&D lab
Served as UNIX System Administrator and Linux Red Hat Systems in lab environment and IT group
Installed PC, and loaded software onto servers
Maintained and monitored production, test, and development systems
Accurately installed and configured i386 UNIX Kernel operating system on ANP systems; utilized VI command if files required revisions
Ensured all remote systems operated efficiently; setup network configurations, RSM, Cisco switches, Cisco Router, DMS switch, TCP/IP, Digital Messaging Network, Netmask, broadcast, Interface, TCP/IP, hosts file, ping and ssh
Skillfully installed new hardware and software releases, upgrades and installs patches; provided solutions to software related concerns and updated spreadsheets and weekly status reports
Maintained lab systems, test equipment, spare parts, and inventory; LAB issue and lab design
Managed software and configuration backup tape for storage utilizing sbackup and vmadmin; planned disaster recovery and necessary documentation
Provided training to junior staff members and cross training to other employees
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Previous Employment
Quality Control Engineering Technician 05/1997 C 11/1999
Comverse Network Systems, Inc.▪ Wakefield, MA
Senior Computer Operator, Digital Equipment Corporation ▪ Nashua, NH 10/1993 C 02/1996
Senior Systems Administrator, Wang Laboratories, Inc. ▪ Lowell, MA 06/1981 C 10/1992
Systems Administrator, R&E Prototype ▪ Lee s Summit, MO 06/1981 C 05/1984
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Technical Skills
Servers:
Microsoft Windows 2000/2003
SUN
Dell; Dell StorEdge, PowerEdge, Model Sun StorEdge S1 Array and 3310 Array
Matrix
Operating Systems:
Microsoft Windows 95/98, 2000 and XP
CISCO
i386 Unix Kernal
XML Network Security Device Firewall Unit
Linux 7.3
TAM
TIBCO
ODBC
SQL
Oracle
Citrix
JAVA
Ultra SPARC
Sun OS Solaris 8, 9 and 10
Sybase 12.0.06
Archive 7.2.1
Internet Information Service (IIS) 5.0/6.0
Ened Server software
Timbuktu 8
Storage RAID Manager 6.22
Microsoft.NET Framework 2.0
DICOM
RSM
CISCO Switches
CISCO Router
DSM Switch
TCP/IP Digital Messaging Network
Netmask
Sbackup
Vmadmin
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Education and Professional Development
Local Area Network Administrator at Boston University 1996
Metropolitan College ▪ Tyngsboro, MA
Vocational Advancement Training ▪ Lowell, MA 1981
Additional Courses
Total Quality Management
VS System Management
Microsoft Office
Veritas Volume Manager
Trilogue Systems Maintenance
Basic Networking
System Administrator
VS System Internals
UNIX Fundamental
Access ANP Maintenance
UNIX Systems Administration
TC/IP Network
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