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Yyyyyy x. yyyyyy
xxxx xxxx xxxx xxx xxxx
xxx-xxx-xxxx (H xxx-xxx-xxxx
abc@xyz.com
Business Development Professional
Software Sales ~ Market Penetration ~ Client Side Deliveries & ERP Solutions
Results-driven Professional eager to contribute expertise in Business Development, Software Sales, and Client Support toward actively collaborating with a dynamic organization in maximizing bottom-line revenue and increasing customer retention and loyalty. Especially adept in discovery, relationship management, solution concept design and ROI analysis, and closing high impact long term contracts.
Ø Strong marketing background with the ability to work independently on multiple projects simultaneously with in-depth knowledge of enterprise software sales, overall software technology and ERP solutions, business process improvement, ROI analysis, presentation skills, solution fit development, and relationship development.
Ø Participate in extensive sales training programs thus increasing knowledge base of technology industry.
Ø Possess advanced skills in working as a liaison between IT and sales departments.
Ø Comprehensive understanding of the business development arena due to advanced training regarding information management and business practices.
Ø Effectively lead top-performing teams.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Competent leader and mentor who is able to create a team environment, including building collaborative relationships, training peers to perform at maximum efficiency, and the capacity to form cross-functional coalitions in order to ensure knowledge is shared across departmental lines.
Ø Consistently focus on ensuring development of high-standard operational protocols.
Ø Proven ability to adapt strong process knowledge and technical skills to diverse organization needs.
Ø Technology savvy and proficient in multiple software applications including MS Office Suite, SalesForce.com, Maximizer, Siebel, ACT, QuickBooks, ADP Payroll, Paychex Payroll, Clarity.
Functional Competencies
Ø Demonstrate dynamic leadership qualities and strong communication skills in successfully steering planning meetings and delivering comprehensive strategies.
Ø Expert at implementing process improvement strategies designed specifically for companies in need of organizational change initiatives to increase long term viability and solvency.
Ø Formally train business user needs professionals in order to improve processes within the sales organizations by ascertaining and analyzing relevant niche demographic data.
Ø Capable of in-depth research and data analysis with the purpose of improving efficiency best practices and productivity.
Ø Embrace company initiatives and lead process integration efforts throughout various departments.
Ø Develop and implement numerous protocols and policies with the purpose of identifying and resolving relevant issues in a proactive manner.
Ø Use knowledge of markets to effectively introduce products and services.
Ø Increase revenue streams by establishing market wide policies and procedures related to data analysis.
Ø Consults clients/colleagues concerning the maintenance and performance of software systems and asking questions to obtain information, clarify details and implement information.
Professional Career Track
Regional Manager, Lifetopia 2008-Present
Primary responsibilities include selling online housing solutions and services into the higher education market segment based upon specific client needs. Key functions and accomplishments include;
Sold Boise State, University of Idaho, DePaul and Western Kentucky in first 4 months of tenure;
Updated and maintained 15 state territory using technology system with the purpose of streamlining and organizing extensive database;
Utilized numerous marketing methodologies at numerous regional and national conferences in order to increase brand and product exposure.
Account Manager, Sungard Higher Education 2006-2008
Primary responsibilities included comprehensive management of client relationships, development of strategic plans, creation of sales pipeline with corresponding execution strategy, selling consulting services, preparation of service proposals, overall management of the implementation process, and assigning resources as needed. Key functions and accomplishments included;
Sold $1.325M in services during tenure;
Assisted clients with strategic plans for Banner 8.0 upgrade;
Assisted with management of two multi-million dollar implementations;
Staffed projects for 19 different clients;
Assisted Account Executive in selling $3M in software using numerous methodologies.
Staff Accountant, Floor Guard, Inc. 2005-2006
Primary responsibilities included extensive financial accounting including AR, AP, GL, Inventory Control, Bank Reconciliations, Payroll, Month and Quarter End reporting. Key functions and accomplishments included;
Implemented new inventory system and purchasing process thus increasing productivity;
Implemented ADP Hand Punch Time clock and payroll system thus decreasing payroll related errors;
Maintained and
analyzed financial records for various departmental branches.
Business Manager, Mobile Eye Care Practice 2002-2005
Primary responsibilities included inclusive oversight of financial and operational aspects of the business. Key functions and accomplishments included;
Development of processes which enabled company growth from a startup to $250,000 in revenues in 14 months;
Managing AR, AP, GL, Payroll, Taxes, Purchasing, Inventory and Sales;
Conducting pre-testing and selling products during on-site venues with Company Physician along with timely billing and insurance submission.
Client Manager, Lawson Software 1998-2002
Primary responsibilities included creating product and service proposals, selling software products and services to Fortune 1000 companies, client training and consulting, managing partner service relationships as well as resolving client issues in a timely and proactive manner. Key functions and accomplishments included:
Attained 105%, 127%, 142% and 135% of quota four years consecutively;
Retained 92% of clients on maintenance service for ongoing revenue stream of $1.2M annually;
Started the Great Lakes User Group to improve client retention and satisfaction;
Increased revenues from $500K to over $2M per year throughout tenure.
Earlier Experience
- Sales Associate, Platinum Technology
-Sales Associate, Dynasty Technologies
Education & Additional Information
n MBA C Accounting, Currently Enrolled
n B.A. C Business Economics, Wheaton College
n Training C Solution Selling
n Training C Customer Focused Selling & Customer Focused Services
n Certification C MS Office Specialist
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