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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Versatile, performance-driven professional eager to offer broad scope of public- and private-sector business background toward maximizing a progressive employer s success within a valuable, growth-oriented role.
Profile of Qualifications
Business Support • Medical Billing • Claims Examination • Consumer Banking • Public-Sector Administration
Accounts Payable / Receivable • Delinquent Accounts • Client / Customer Services • Regulatory Compliance
Top performer who offers a diverse background in business support, medical billing, consumer banking, and public-sector leadership roles, and contributes an ability to make sound decisions to reflect positively on business productivity, corporate well-being, and client satisfaction while boosting bottom-line results to achieve key goals.
Ambitious self-starter who plans, prioritizes, and manages workflow within high-pressure, deadline-driven situations.
Excellent communicator who seamlessly interfaces among senior-level leaders, business teams, peers, and clients.
Proficient in Microsoft Word, Excel, and Access; willing to learn / master additional software as necessary.
Professional Synopsis
Express Banker, Bank of Oklahoma Technology Center, Tulsa, OK 2009 C Present
Utilize broad scope of industry knowledge and dynamic business acumen toward monitoring daily banking activities and cash balances, including promptly and efficiently handling complex customer account challenges pertaining to account balances, sales and loan payoffs, payment conflicts, and bank account openings / closings.
Drive bottom-line results by delivering solid sales presentations to attain loans for new and existing customers.
Juvenile Guidance Counselor, Office of Juvenile Affairs, Sand Springs, OK 2009
Strategically steered resident supervisory processes, including ensuring daily program schedules were appropriately adhered to, working with youth in residential care to achieve treatment objectives, and monitoring all facets of youth documentation and innovative facilitation of activities which were instrumental in boosting success.
Claims Examiner, Department of Veteran Affairs Federal Building, Muskogee, OK 2009
Contributed sharp analytical abilities toward examining detailed claims and delivering objective decisions on qualifying veterans for educational grants / benefits, including resourcefully tracking and administering strict federal regulations for veterans and families to ensure seamless departmental administrative processes at all times.
Tulsa County Commissioner, Tulsa County, Tulsa, OK 2002 C 2008
Applied strong leadership talents and knowledge of public-sector operations toward directing nine high-volume departments of Tulsa County government, including purchasing, contract negotiations, human resources, administrative services, social services, highway / engineering, parks, MIS, court services, and building operations.
Demonstrated extensive skills with organizational charts and studies, as well as advanced understanding of federal / state laws and regulations regarding human resources, financial statements, and social and community issues.
Financial Consultant / Executive Assistant, Merrill Lynch, St. Croix, U.S.V.I. 1995 C 1998
Investigated and responded to queries from account holders, management, financial staff, and external parties regarding key financial concerns, including maintaining solid knowledge of trust processes and procedures and accounting systems related to multi-department activities, as well as meeting and / or exceeding financial project goals.
Additional Previous Experience
Medical Billing Clerk, Oklahoma Osteopathic Hospital, Tulsa, OK
Prepared and submitted clean claims to insurance companies; prepared, reviewed, and sent statements; evaluated patient financial status and established budget payment plans; followed and reported status of delinquent accounts; reviewed accounts for collections agency recommendations; and identified and resolved concerns as necessary.
Education
Bachelor of Science in Business Management University of Phoenix
Associate s Degree in Business Tulsa Community College
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