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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Versatile, performance-driven professional eager to offer broad scope of public- and private-sector business background toward maximizing a progressive employer s success within a valuable, growth-oriented role.

 

Profile of Qualifications

 

Business Support • Medical Billing • Claims Examination • Consumer Banking • Public-Sector Administration

Accounts Payable / Receivable • Delinquent Accounts • Client / Customer Services • Regulatory Compliance

 

         Top performer who offers a diverse background in business support, medical billing, consumer banking, and public-sector leadership roles, and contributes an ability to make sound decisions to reflect positively on business productivity, corporate well-being, and client satisfaction while boosting bottom-line results to achieve key goals.

         Ambitious self-starter who plans, prioritizes, and manages workflow within high-pressure, deadline-driven situations.

         Excellent communicator who seamlessly interfaces among senior-level leaders, business teams, peers, and clients.

         Proficient in Microsoft Word, Excel, and Access; willing to learn / master additional software as necessary.

 

Professional Synopsis

 

Express Banker, Bank of Oklahoma Technology Center, Tulsa, OK                                                                   2009 C Present

 

         Utilize broad scope of industry knowledge and dynamic business acumen toward monitoring daily banking activities and cash balances, including promptly and efficiently handling complex customer account challenges pertaining to account balances, sales and loan payoffs, payment conflicts, and bank account openings / closings.

         Drive bottom-line results by delivering solid sales presentations to attain loans for new and existing customers.

 

Juvenile Guidance Counselor, Office of Juvenile Affairs, Sand Springs, OK                                                                            2009

 

         Strategically steered resident supervisory processes, including ensuring daily program schedules were appropriately adhered to, working with youth in residential care to achieve treatment objectives, and monitoring all facets of youth documentation and innovative facilitation of activities which were instrumental in boosting success.

 

Claims Examiner, Department of Veteran Affairs Federal Building, Muskogee, OK                                                       2009

 

         Contributed sharp analytical abilities toward examining detailed claims and delivering objective decisions on qualifying veterans for educational grants / benefits, including resourcefully tracking and administering strict federal regulations for veterans and families to ensure seamless departmental administrative processes at all times.

 

Tulsa County Commissioner, Tulsa County, Tulsa, OK                                                                                                     2002 C 2008

 

         Applied strong leadership talents and knowledge of public-sector operations toward directing nine high-volume departments of Tulsa County government, including purchasing, contract negotiations, human resources, administrative services, social services, highway / engineering, parks, MIS, court services, and building operations.

         Demonstrated extensive skills with organizational charts and studies, as well as advanced understanding of federal / state laws and regulations regarding human resources, financial statements, and social and community issues.

 

Financial Consultant / Executive Assistant, Merrill Lynch, St. Croix, U.S.V.I.                                                         1995 C 1998

 

         Investigated and responded to queries from account holders, management, financial staff, and external parties regarding key financial concerns, including maintaining solid knowledge of trust processes and procedures and accounting systems related to multi-department activities, as well as meeting and / or exceeding financial project goals.

 

Additional Previous Experience

 

Medical Billing Clerk, Oklahoma Osteopathic Hospital, Tulsa, OK

 

         Prepared and submitted clean claims to insurance companies; prepared, reviewed, and sent statements; evaluated patient financial status and established budget payment plans; followed and reported status of delinquent accounts; reviewed accounts for collections agency recommendations; and identified and resolved concerns as necessary.

 

Education

 

Bachelor of Science in Business Management                                                                                               University of Phoenix

Associate s Degree in Business                                                                                                                     Tulsa Community College

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