yyyyyy x. yyyyyy                         5270 ne 2 court #0000 xxxxxx xxxx , xxxx , xxxxx 00000

xxx-xxx-xxxx

                                                                                                                                               abc@xyz.com

objective

exploring career opportunities to utilize security background, investigative skills, supervisory and organizational abilities in a challenging director of corporate security role with a progressive employer.

 

career profile

    over ten years of corporate and hospitality security experience

    broad-based training and professional development, including college-level criminal justice studies.

    adept in coordinating organizational security, dignitary protection and investigations.

    knowledgeable in security planning and working with civilian police agencies.

    effectively recruit and train security forces.

    strong record of promotion to positions of increasing authority and responsibility.

    skilled in supervision, team leadership, safety and training.

    well-versed in background checks and investigations.

    successful record in providing service in high-pressure environments.

    outstanding competence in communications, presentations and policy/procedures, including development of safety and training manuals.

    effective in working directly with senior management and resolving issues in a successful manner.

 

professional experience

one bal harbour resort and spa, sunny isles beach, fl                                                              2007 - present

director of security

      charged with responsibility for recruitment and training of security department personnel during pre-opening development stage of five-star hotel and upscale residential community; prepared and implemented manuals for emergency/hurricane procedures as well as basic security.

      during building phase, assured proper installation of pinnacle access control system on nine guest elevators as well appropriate electronic lock system on all hotel guest rooms.

      assisted general contractor and developer in obtaining tco and co designation for facilities.

      establish contractor work policy/check-in program to ensure safety of guests and residents.

      built and nurture working relationship with both bal harbour police department and public works.

 

acqualina, a rosewood resort, sunny isles beach, fl                                                                    2005 - 2007

director of security

       for this 52-story resort and condominium community, charged with pre-opening recruitment and training of 24-member security department, including budgetary constraints.

      devised key tracking system and supervised installation of sub-master hard key system and cctv.

      authored comprehensive hurricane and emergency procedures manual in use by all departments.

      facilitated initial fire drill for facility.

 

loews miami beach hotel, miami beach, fl                                                                                   2000 - 2005

assistant director of safety & security (2002-2005)

      held responsibility for security staff recruitment and supervision; trained new hires in security/hotel procedures as well as in cpr/aed and fire system usage.

      worked closely with miami beach fire department in developing fire extinguisher training program for hotel staff and coordinated fire drills for employees.

      comprehensive management responsibilities over security supervisors, assuring reporting of any property loss/injuries in connection with guests or employees to management and insurance carrier; conducted internal investigations when required.

      implemented 70-camera digital cctv system and developed hotel key tracking system.

      coordinated miami beach police department and u.s. secret service protection for dignitaries.

      developed sop manual for employee security training.

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 security supervisor (2000-2002)

      charged with training new hires, including scheduling shifts and submitting/filing all reports and related documentation.

      as needed, assisted security department and other authorized personnel with internal investigations.

      served as system administrator for hotel cctv and electronic key systems.

 

professional development

loews training courses:

manager on duty

star training / star service

core management 1 & 2

valuing diversity

handling guest complaints

operating principles

serving guests with disabilities

managing diversity

dignity and respect in the work place

train the trainer

 

department of homeland security

protective measures course

 

kay & jordan-evans

love em or lose em retention workshop

 

wicklander-zulawski

interview and interrogation techniques

 

franklin covey

focus: achieving your highest priorities

 

rockhurst university continuing education center

essentials of communication

 

professional affiliations & certifications

national fire protection association (nfpa)

american society of industrial security (asis)

association of security administration professionals (asap)

american heart association certified cpr/aed instructor

 

education

central connecticut state university

criminal justice studies, 1992 - 1997

 

ccsu police department

intern; assisted officers in the field