Yyyyyy x. yyyyyy

 

13571 Valencia Drive l Xxxxxx, XXXXXX xxxxxx l (xxx-xxx-xxxx l abc@xyz.com

 

erformance-driven Manager specializing in Project Coordination, Engineering, Process Improvement, Workflow Prioritization, Team Building, and Client Services within high-volume telecommunications sectors eager to contribute expertise toward supporting an employer in boosting productivity, efficiency, and bottom-line profitability.

 

Professional Synopsis

 

Manager Global Data Planning (2004 C Present)

         Apply dynamic leadership talents toward directing 10 top-performing engineers with Private IP Global Network planning and implementation to include consistently meeting and / or exceeding set company goals.

         Lead project management initiatives of hardware valued at over $25 million for 2009 with a $35-million budget for 2010.

         Organize and publish detailed project timelines to showcase transitions from funding approval to ready-for-service to include interfacing with Procurement staff to obtain hardware from vendors.

         Contribute strong interpersonal relations skills toward networking between installation and hardware certification engineers within countries across Asia Pacific, Middle East, Africa, and Central / South America, as well as Canada.

         Assist International Trade Services with hardware shipping and importation / exportation coordination, along with liaising among Capacity Providers to attain international backbone capabilities to support network infrastructure with connectivity to existing networks.

 

Manager Global Data Engineering (2000 C 2004)

         Drove business productivity by managing 17 engineers in performing order entry and circuit design of International Private Lines to include working with Operations and Foreign Carriers personnel to guarantee on-time service delivery.

 

Project Engineer III / IV Global Data Engineering (1998 C 2000)

         Strategically steered targeted special projects by coordinating order entry and circuit design / activation for International Private Lines with a focus on high-profile clientele such as the U.S. Government and Bloomberg, among others.

 

Engineer I / II Global Data Engineering (1996 C 1998)

         Utilized broad scope of industry knowledge to actively communicate with Operations and Foreign Carriers to ensure services were delivered on-time and within set engineering parameters, as well as facilitate order entry and circuit design.

 

Special Projects Coordinator Order Entry Hub (1996)

         Optimized special projects success by supporting comprehensive business efforts within a Team Lead capacity to include focusing on special global-based accounts as necessary.

 

Account Services Coordinator Order Entry Hub (1994 C 1996)

         Expertly performed high-volume national and global business account order entry for voice / data services, along with working with Provisioning and Operations staff to guarantee on-time activation in compliance with customer due dates.

 

Customer Service Representative (1992 C 1994)

         Demonstrated solid bilingual (Spanish and English) communication abilities toward promptly responding to diverse client concerns and effectively resolving key business challenges.

 

Education

 

Bachelor of Science Degree                                                                                                             University of North Xxxxxx

 

Community Service

 

 

         Direct all-inclusive activities to promote corporate-based organizational Shower for the Shelter and Angel Tree campaigns for 2 consecutive years, along with generating large-scale community-wide support for volunteer efforts.