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yyyyyy x. yyyyyy
255 north eastabuchie rd. abc@xyz.com
xxxxxx, xxxxxx xxxxxx (xxx-xxx-xxxx
career objective
results-driven candidate eager to contribute outstanding creative, organizational, and customer service skills toward supporting operations of a successful organization seeking a motivated and productive team member
profile
ø offer solid practical experience and academic training in business administration, web / graphic design, sales support, and communications
ø demonstrated ability to identify and address customer-specific needs; facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention
ø dynamic organization, prioritization, and time management skills; consistently achieve critical deadlines
ø proactive team player equally effective in independent and collaborative environments
~ technical proficiencies ~
xxxxxx office (word, excel, powerpoint, access) ~ adobe photoshop ~ adobe acrobat ~ maximizer ~ glovia ~ amdocs ~ 65 wpm
education
studies toward master of public administration, bowie
state university, heidelberg, germany 2006
c 2007
bachelor of science in business administration, cum laude, university of maryland, heidelberg, germany 2006
- member, alpha sigma lambda and phi theta kappa honors societies
associate of arts in general studies, xxxxxx county junior college, ellisville, xxxxxx 2001
professional experience
sales coordinator for xxxxxx and arkansas, daktronics inc. 2007 c present
- successfully perform a broad range of sales, customer service, graphic design, inventory management, and internal support functions for this leading designer and manufacturer of electronic scoreboards, programmable display systexxxxxx, and large screen video displays using led technology
- design client ad copy, locate and secure rights to use vector format files, complete color renderings using photoshop, and produce related sales proposals; personally manage approximately 85% of office production
- prepare and disseminate marketing collateral, assist sales staff in following up on leads, and schedule sales and service appointments in line with staff availability and customer needs
- oversee accounts receivable to ensure timely payment, investigate questions and issues regarding client accounts, and perform collections duties
- proactively monitor purchase orders and transactions; generate sales and service reports instrumental to senior management in assessing business performance
- support interdisciplinary teaxxxxxx in managing projects, attaining ad copy approvals, obtaining tax information on projects, and managing high volumes of data
field representative, university of maryland, vilseck, germany 2006 c 2007
- served as a liaison for students and main university offices; provided guidance and assistance with army ta benefits and limitations, available financial aid, and general questions
- efficiently and accurately processed critical student paperwork, including admission applications, applications for graduation, diploma applications, transcript requests, evaluation requests, and withdrawals; additionally accepted and transmitted payments
- administered exaxxxxxx for on-campus and distance learning program students in the absence of faculty
protestant musician / episcopal music director, vilseck military chapel, vilseck, germany 2005 c 2007
- played an integral role in coordinating and performing in weekly and special services; arranged group practices covering a variety of traditional and contemporary musical pieces
shift leader, villa pizza, hattiesburg, xxxxxx 1998 c 2002
- trained and led highly productive team in providing exceptional customer service and quality product
- executed marketing promotions to increase sales, market penetration, and bottom-line profitability
- analyzed daily sales and product cost, completed nightly inventory sheets, and provided performance reports to senior management; tracked labor hours and ensured compliance with state and federal labor laws
~ community activity ~
point of contact c operation iraqi freedom ii, family readiness group, vilseck, germany 2004 c 2005
- facilitated communications between family members and command; coordinated special events and encouraged participation
- granted patriotic civil service award by the united states department of the army
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