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yyyyyy x. yyyyyy

255 north eastabuchie rd.                                                                                                                    abc@xyz.com

xxxxxx, xxxxxx xxxxxx                                                                                                                                              (xxx-xxx-xxxx

career objective

results-driven candidate eager to contribute outstanding creative, organizational, and customer service skills toward supporting operations of a successful organization seeking a motivated and productive team member

profile

ø  offer solid practical experience and academic training in business administration, web / graphic design, sales support, and communications

ø  demonstrated ability to identify and address customer-specific needs; facilitate a client-focused, service-oriented environment vital to maximizing customer satisfaction and retention

ø  dynamic organization, prioritization, and time management skills; consistently achieve critical deadlines

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

xxxxxx office (word, excel, powerpoint, access) ~ adobe photoshop ~ adobe acrobat ~ maximizer ~ glovia ~ amdocs ~ 65 wpm

education

studies toward master of public administration, bowie state university, heidelberg, germany                          2006 c 2007

bachelor of science in business administration, cum laude, university of maryland, heidelberg, germany      2006

  • member, alpha sigma lambda and phi theta kappa honors societies

 

associate of arts in general studies, xxxxxx county junior college, ellisville, xxxxxx                                                2001

professional experience

sales coordinator for xxxxxx and arkansas, daktronics inc.                                                                 2007 c present    

  • successfully perform a broad range of sales, customer service, graphic design, inventory management, and internal support functions for this leading designer and manufacturer of electronic scoreboards, programmable display systexxxxxx, and large screen video displays using led technology
  • design client ad copy, locate and secure rights to use vector format files, complete color renderings using photoshop, and produce related sales proposals; personally manage approximately 85% of office production
  • prepare and disseminate marketing collateral, assist sales staff in following up on leads, and schedule sales and service appointments in line with staff availability and customer needs
  • oversee accounts receivable to ensure timely payment, investigate questions and issues regarding client accounts, and perform collections duties
  • proactively monitor purchase orders and transactions; generate sales and service reports instrumental to senior management in assessing business performance
  • support interdisciplinary teaxxxxxx in managing projects, attaining ad copy approvals, obtaining tax information on projects, and managing high volumes of data

 

field representative, university of maryland, vilseck, germany                                                                         2006 c 2007

  • served as a liaison for students and main university offices; provided guidance and assistance with army ta benefits and limitations, available financial aid, and general questions
  • efficiently and accurately processed critical student paperwork, including admission applications, applications for graduation, diploma applications, transcript requests, evaluation requests, and withdrawals; additionally accepted and transmitted payments
  • administered exaxxxxxx for on-campus and distance learning program students in the absence of faculty

 

protestant musician / episcopal music director, vilseck military chapel, vilseck, germany                                2005 c 2007

  • played an integral role in coordinating and performing in weekly and special services; arranged group practices covering a variety of traditional and contemporary musical pieces

 

shift leader, villa pizza, hattiesburg, xxxxxx                                                                                                  1998 c 2002

  • trained and led highly productive team in providing exceptional customer service and quality product
  • executed marketing promotions to increase sales, market penetration, and bottom-line profitability
  • analyzed daily sales and product cost, completed nightly inventory sheets, and provided performance reports to senior management; tracked labor hours and ensured compliance with state and federal labor laws

 

~ community activity ~

point of contact c operation iraqi freedom ii, family readiness group, vilseck, germany                                2004 c 2005

  • facilitated communications between family members and command; coordinated special events and encouraged participation
  • granted patriotic civil service award by the united states department of the army

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