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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
abc@xyz.com
Human Resources & Operations Executive
Human Capital Development ~ Senior Business Analyst ~ Corporate Trainer
Results-driven and versatile Human Resources Professional and Compliance SME seeking a new application of specialized skill set including Operational Support and Development, Training and Assessment Programs as well as comprehensive Data Analysis. Eager to apply these skills to an organization in need of an extremely organized and independent professional astute at streamlining processes and implementing efficiency best practices to increase productivity of operations.
Qualifications Profile
Ø Strong multi-tasking background with the ability to work independently on multiple projects simultaneously, including formulation of policies and procedures, organization development, training and development programs, project management, strategic negotiations, in-depth problem analysis and solutions, operational process implementation, as well as development and execution of strategies to increase client retention and loyalty.
Ø Effectively strategizes with executive management and resolves complex organizational issues.
Ø Excel in defining and implementing policies, procedures and operational systems that boost productivity, efficiency and quality of operations.
Ø Utilize extensive knowledge of administrative practices and data organization.
Ø Consistently focus on ensuring development of high-standard delivery methodologies.
Ø Proven ability to adapt strong technical skills to diverse organization needs.
Ø Skilled at communicating cross-functionally in order to ensure knowledge sharing is prevalent between departmental lines.
Ø Skilled at developing and implementing efficiency best practices to increase productivity and reduce labor costs.
Ø Uses knowledge of various administrative functions and company protocols to support executive management.
Ø Embraces corporate culture and actively promotes and leads company initiatives.
Ø Frequently acts as a liaison between customers and various organization departments to ensure smooth communication process.
Ø Technology savvy with knowledge of multiple software applications and platforms.
Key Achievements
Ø Effectively managed several critical projects simultaneously, including deploying Outlook Integration Smart Client to 2000 + bankers globally and positioning Capital Management toolset to bankers within North America Global Banking.
Ø Initiated and designed CitiVision support site to provide gateway for 20,000 + users to access additional help.
Ø Managed and coordinated all CitiVision trainings within the last 4 years in North America and Europe, including Citi s annual Investment Banking summer and associate training program.
Ø Initiated and created quarterly CitiVision newsletter highlighting new enhancements and accomplishments to all banking users.
Professional Career Track
Senior Business Analyst, Citigroup Incorporated 2005-Present
Consultant / Financial Analyst, Morgan Stanley 2004-2005
Investment Banking Analyst / Internship, Deutsche Bank Securities, Inc. 2003-2003
Education & Specialized Training
n MBA C Finance, Pace University, Lubin School of Business
n B.S. C Management /Finance (Magna Cum Laude), St. Francis College
n Business Training C Applying Leadership Basics / Leading Effective Meetings / Presenting for Results / Project Management Fundamentals 1 & 2, Citigroup Professional Development
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