career objective                              

solutions-focused it specialist eager to contribute technical expertise as well as dynamic project administration toward actively supporting a progressive company in maximizing performance

profile                                                

ø  offer extensive experience in information systems engineering and administration, networking, security, and technical support, with strong background in project management

ø  ability to assess and respond to client-specific needs; create, execute, and troubleshoot complex, cost-effective technological solutions and processes

ø  effectively train end users to properly utilize technology resulting in increased productivity; demonstrated record of leading top-performing support teams

ø  dynamic organization, prioritization and time management skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

windows 2003 server, windows 2000 server, exchange 2003, exchange 2000, active directory, iis, dns, dhcp, symantec anti-virus, sharepoint, commvault  galaxy, cisco routers, cisco switches, polycom vsx 8000, blackberry enterprise server, red hat server, slackware, open suse, ubuntu linux, apache, mrtg, nessus, snort, forensic toolkit, open office, microsoft office 2000-2007

professional experience                

network engineer, computer sciences corporation, yokosuka, japan                                                   2007 c present

         proactively identify and resolve any potential network issues including misconfigurations and security violations; provide outstanding user support and staff training

         responsible for system implementation, troubleshooting, and maintenance for all firewalls, routers, switches, and proxy servers; develop innovative technical solutions to ensure minimal downtime

         strategically coordinate service requests to optimize use of network engineering team and provide timely responses to client issues

         ensure compliance with all corporate, dod, and us navy mandates, policies, and procedures; instructed international personnel in security+

 

information systems specialist, office of hawaiian affairs, honolulu, hi                                               2005 c 2007

         proficiently performed technological upgrades and implementations to maintain network security; oversaw two employees and managed a $200,000 budget

         effectively supervised network performance and maintenance; diligently monitored and analyzed processes

         served as project manager for more than 20 high-tech projects including forensic review, network reconfiguration, and major systems and server installations

 

senior computer trainer, computer training academy, honolulu, hi                                                      2001 c 2005

         successfully developed and implemented a large-scale training program for all levels of medical staff working with proprietary software

         worked closely with clients and provided superior assistance with system administration functions, created accounts, collaborated on design of systems

 

instructor, hawaii technology institute, honolulu, hi                                                                               2002 c 2005

         actively trained numerous students on ms office products and advanced functions

         contributed to continually smooth network operations; installed and configured a firewall during network reconfiguration

education                                           

hawaii pacific university, honolulu, hi

master of science in information systems; graduated with distinction                                                            2007

bachelor of arts in environmental science; management focus                                                                      2001

 

~ certifications~

mcse + security ~ mcsa + security & exchange ~ ccna ~ gcia ~ a+ ~ security+ ~ network+, ~ mcdst ~ mos master 2000, 2003, xp ~ ccsp certification in progress

 

 

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hiring agent name

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company name

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dear__________________:

 

i am currently seeking a challenging career opportunity in a insert job title capacity and am submitting my resume for your review.  in advance, thank you for your time and consideration.

 

as demonstrated in the accompanying resume, my professional qualifications include solid experience in implementing, monitoring, and maintaining it systems and networks, with an emphasis on security.  i excel at efficiently identifying and addressing client-specific needs, and have a demonstrated record of effectively resolving issues as well as at preventing potential problems.  my strong communication and organization skills have consistently proven instrumental in my success at leading top-performing support teams.  to complement this background, i offer a master s degree in information systems as well as substantial professional development and training. 

 

as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

sincerely,

 

 

 

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