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0000 xxxxxx xxxx , xxxx , xxxxx 00000      xxx-xxx-xxxx      ~



results-driven sales and operations professional eager to apply dynamic business development, account management, team building/leadership, and administrative skills toward actively supporting the employer in optimizing sales and profits

profile of qualifications


sales/business development               client relations/customer service       strategic marketing

presentations & consultations forecasting and reporting                   training & development


ø  achieved highest monthly sales volume in company history, september 2009

ø  sold $15m, 2006, attaining 106% of sales quota

ø  received achievers club award for reaching 106% of goal, fy 2005

ø  recipient of sales recognition awards, q1 and q4 2005

ø  successfully developed sales team members, with achievements including promoting staff to regional sales management and supporting employee in attaining president s club recognition

ø  earned president s award for top sales performance, fy 2001; averaged 105% of revenue goal

ø  completed management skills training through american management association

ø  enhanced skills by participating in brian sullivan sales training course

ø  proficient in ms office, windows, siebel, platinum, goldmine, saleslogix

professional experience


ferrari c maserati of new england                                                                                  2009-present

sales consultant

demonstrating talent for rapidly acquiring new product knowledge, adapting sales skills to broad industries and delivering world class customer service, have achieved highest monthly sales in company history in an economically challenged, highly-competitive market; excel both independently and as a collaborator with sales managers and staff members


ovid technologies, inc-norwood, ma                                                                             2002-2008

inside sales manager; 7/2006-9/2008

built and led a high-performance inside sales team to maximize new and existing sales of electronic subscriptions to university, hospital and government sectors; responsible for comprehensive weekly, monthly and quarterly sales forecasting


senior inside sales representative/team leader; 11/2002-6/2006

successfully managed close to $6m in annual single and multi-site territory accounts, from new business generation to existing client development

executed target marketing strategies and led team meetings, contributing to overall success of central team territory


mathsoft engineering & education, inc - cambridge, ma                                                 2001-2002

government account manager; 5/2001 c 7/2002

in recognition of dynamic performance, promoted to steer lead qualification, follow-up and territory development of government accounts; strategically focused sales efforts with key executives and decision makers involved in critical evaluation and procurement processes

academic business development specialist; 2/2001 c 4/2001

successfully generated leads for account managers by aggressively calling and qualifying potential new clients within academic market; concurrently collaborated in implementing marketing plans



ba, psychology, university of connecticut, storrs, ct; 1997



0000 xxxxxx xxxx , xxxx , xxxxx 00000      xxx-xxx-xxxx      ~








hiring agent name


company name


city/state/zip code




i am currently seeking a challenging career opportunity where my successful track record in sales and operations will translate to immediate and long-term results for your company in driving revenue growth.  to acquaint you with my qualifications, i am submitting my resume for review; in advance, thank you for your time and consideration.


as demonstrated in the accompanying resume, i have consistently achieved and surpassed quotas, earning numerous awards and consistent recognition as a top-producing sales professional across broad industries and market sectors.  my dynamic communication, consultation and needs assessment skills coupled with my ability to delivery persuasive presentations and close sales have proven instrumental in targeting and capitalizing on lucrative opportunities to capture new business, develop existing accounts and maximize competitive market leveraging.  in addition, i offer broad management-level skills spanning training, staff development, cross-functional department/ team collaboration, forecasting, and administrative reporting.


to complement this background, i offer a ba in psychology. i also take the initiative to participate in professional development programs in the areas of both sales and management in order to continually build my skills and enhance my contributions to the employer s success.


as an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  i am confident that i could be a valuable asset to your organization, and look forward to interviewing with you in the near future.






diana furtado


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