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Yyyyyy x. yyyyyy

P.O. Box 0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com

 

Quality-focused Administrative Professional specializing in Operations Support, Business Communications, Data / Records Management, Event / Program Planning, Strategic Research / Analysis, and Client / Customer Relations eager to offer 10+ years of high-volume experience within diverse fields toward maximizing a progressive employer s success.

 

Profile of Qualifications

 

         Top-performer who makes solid decisions to reflect positively on business productivity and company well-being.

         Integral leader who seamlessly handles confidential responsibilities while maintaining high-quality service levels.

         Excellent communicator who effectively interfaces with all business representatives through to executive level.

         Proficient multitasker who plans, prioritizes, and manages assignments within deadline-driven environments.

         Ambitious self-starter who demonstrates superior attention-to-detail and sharp analytical abilities.

 

Key Areas of Expertise

 

Inventory / Supplies Control             Calendar / Travel Management              Budget / Expense Control             Research / Analysis

Patient / Client Relations                   Event / Meeting Planning                      Invoice / Payroll Processing           Graphics Coordination

 

Professional Synopsis

 

Administrative Specialist III, UAMS Pediatric Head Start                                                                                        2009 C Present

 

         Apply dynamic administrative talents toward supporting staff, site management, family enrichment specialists, and families seeking Head Start / Early Head Start services to include assisting Director and Administration with key projects as required.

         Optimize business processes by performing new client application intake, data entry, inventory / supplies control, meeting scheduling, minutes transcription, and enrollment file maintenance, along with processing daily employee attendance records.

         Play a vital role in planning, organizing, and coordinating section projects, functions, meetings, events, and program monitoring.

 

Patient Representative (Part-Time), Baptist Health Medical Center                                                                      2008 C Present

 

         Contribute strong communication and interpersonal relations skills toward liaising between patients and hospital staff to include performing registration and resolution of concerns and disseminating information between physicians and families.

         Ensure seamless medical center efforts by maintaining the rights, welfare, and comfort of patient and guests.

 

Administrative Assistant, Arkansas Children s Hospital                                                                                                   2005 C 2009

 

         Utilized broad scope of professional services knowledge to manage departmental multi-party conference calls, in-house / off-site meetings, travel arrangements, calendars, itineraries, educational course planning, agendas, and registration preparation.

         Coordinated a 2-day, 3-department New Patient Manager training meeting for 200 individuals to include ordering transportation shuttles, arranging catering schedules, and interfacing with vendors to ensure audio equipment worked properly.

         Demonstrated sharp analytical abilities toward organizing department budgets, preparing expense reports, and processing invoices / payroll, along with cost-effectively handling inventory and requisitioning of supplies.

         Served as Graphics Coordinator for monthly newsletter; collaborated with printing companies to design innovative logos, literature, and related product line materials; completed diverse word processing projects; and developed an operations manual.

         Supported end users with training system processes to retrieve educational records and navigate TS website registration.

 

Administrative Assistant, Oak Park School District                                                                                                           2000 C 2005

 

         Strategically steered administrative and financial efficiency by managing federal student accounting; processing payroll, attendance, and purchase orders; handling student records requests; providing staff technical support; and maintaining principal schedules.

         Expertly conducted targeted research, prepared statistical reports, managed information requests, trained incoming staff, and performed comprehensive clerical functions (i.e. correspondence drafting, visitor reception, conference calls management).

 

Additional Professional Roles Held Prior to 2000

 

Education, Professional Development, & Technical Summary

 

Bachelor of Science in Business (Projected 2010)                                                                                                    Phoenix University

 

Professional Development / Seminars

Medical Terminology • The Indispensable Assistant • The GO System (Organizational Course) • Documenting Minutes

Franklin Covey • Microsoft Office 2007 • Microsoft Outlook • IAAP / Administrative Professionals Week (Central Arkansas Chapter)

 

Microsoft Office Suite • Microsoft Publisher • Kronos Software • Internet Applications

Microsoft Windows 3.1 / 95 / NT • Lotus Notes • UNIX • Novell • LAN

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