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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
CompTIA Network+ Certified • Systems Management • Network Administration • IT Support
S |
olutions-driven professional specializing in Systems / Network Installations, Configurations, Upgrades, Migrations, and Problem Resolutions eager to contribute over 5 years of progressive, cross-functional experience toward delivering high-quality IT performance and maximizing a forward-thinking employer s technology growth.
Areas
of Expertise
New / Emerging Technologies Systems / Network Upgrades User Training / Support Tools Project Development / Management Network Connectivity Issues Client Needs Fulfillment |
Testing / Troubleshooting Application Administration Systems Integration Migration Disaster Recovery Planning Problem Identification Analysis Business Process Optimization |
Technology
Summary
Software
Windows 9x / NT / 2000 / XP / Vista • Microsoft Office 2000 / 2003 / 2007 • WinFax • Ecometry • Symantec AntiVirus
Norton Ghost • Drive Copy • Remote Desktop • PC Anywhere • VNC • NetMeeting • Interactive Intelligence VolP
Hardware
HP-Compatible PCs • Workstations • ProLiant Servers • IBM Blade Servers • Cisco Switches • Motherboards • Monitors
Video / Sound Cards • CD-ROM Drives • Memory Chips • IDE / EIDE / SCSI Hard Drives • SCSI Controller Cards
Tape Backup Drives • Optical Drives • Scanners • Printers • Multifunction Machines • Polycom VolP Phones
Career
Highlights
Recognized for outstanding professional knowledge and job performance with High-Level Customer Satisfaction rates at Circuit City, along with achieving Employee of the Month from PetsUnited for efforts above and beyond role.
Strategically steered IT processes by employing key networking knowledge of complex routing protocols (RIP, OSPF, IS-IS, IGRP, EIGRP, BGP, and CDP), internet addressing / subnetting, TCP / IP, servers, encryption, and firewalls.
Played a vital role in maximizing data access and security efforts by designing, developing, implementing, and managing LAN and / or WAN enterprise networks utilizing Windows technologies.
Professional
Synopsis
Junior Network Administrator 2007 C 2009
PetsUnited, LLC, Hazleton, PA
Applied dynamic technical talents toward troubleshooting Networks, Phones, Printers, and Computers (Mac / PC) to include utilizing Active Directory for new users / groups and facilitating seamless email exchange processes.
Expertly set up and managed SSL VPN for 50+ users requiring telecommute access, along with interfacing with IIS professionals for multiple e-Commerce websites (i.e. dog.com, fish.com, bird.com).
Optimized business efficiency by maintaining Interactive Intelligence VolP phone systems for 250+ users, as well as setting up and maintaining AT&T business cell phone accounts for 22 company users.
Set up numerous HP ProLiant Servers and IBM Blade Servers running Windows Server 2003 to include monitoring all provided entities (i.e. Domain Controllers, DHCP, DNS, Exchange 2003 / 2007, Apple Xserve, and VMware ESX and Citrix XenServer) among multiple Virtual Machines.
Firedog PC Technician 2004 C 2007
Circuit City, Wilkes-Barre, PA
Utilized broad scope of industry and professional knowledge to provide on- and off-site computer hardware / software troubleshooting to including analyzing individual client needs and providing best IT solutions as necessary.
Contributed strong organizational and multitasking skills toward maintaining storewide wired / wireless networks.
Professional
Certifications
CompTIA Network+ Certification
Cisco Certified Network Associate (CCNA) Certification (In Progress)
New Horizons Computer Learning Center
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 • (xxx-xxx-xxxx • abc@xyz.com
Date
Hiring Agent Name
Title
Company Name
Address
City/State/Zip Code
Dear__________________:
I am currently seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.
I am excited to build a rewarding career with your organization, and am confident that my broad range of professional skills can achieve your key objectives. I can offer over 5 years of progressive, cross-functional experience in Systems Management Network Administration, and IT Installations, and am well-versed in all facets of Configurations, Upgrades, Migration, and Problem Resolutions.
To compliment my background, please note that I hold a CompTIA Network+ Certification and am currently pursuing a rigorous CCNA Certification from New Horizons Computer Learning Center. Kindly refer to my enclosed resume for a comprehensive account of my technical proficiencies.
Most recently, as a Junior Network Administrator for PetsUnited, LLC, I applied my dynamic technical talents toward troubleshooting Networks, Phones, Printers, and Computers (Mac / PC). Within this role, I expertly set up and managed SSL VPN for 50+ users and maintained Interactive Intelligence VolP phone systems for 250+ users. During this time, I achieved Employee of the Month accolades for efforts above and beyond my professional role. As this is just a sampling of my background, please kindly refer to my enclosed resume for additional experience.
You will find me to be a solutions-focused professional who can contribute superior attention-to-detail and sharp analytical abilities. In addition, I can plan, delegate, and complete multiple IT tasks within fast-paced, deadline-driven environments while streamlining overall technical processes to increase efficiency. For the sum of these aforementioned reasons, I believe I will prove to be an incredible asset to your team.
I look forward to hearing from you in order to discuss an available opportunity for which I am qualified. I may be reached as indicated, and thank you in advance for your time and consideration.
Sincerely,
Yyyyyy x. yyyyyy
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