results-driven team player eager to contribute proven sales / marketing, administrative support,

client relations, and organizational liaison experience toward maximizing a company s success.

 

profile

 

ø  contribute sharp analytical skills, excellent problem-solving techniques, strong interpersonal relations talents, and superior written / verbal communication proficiencies in support of diverse business operations.

ø  possess dynamic communication, consultation, and presentation abilities vital to optimizing sales performance; effectively interface with all business representatives through to executive level.

ø  secure business retention by facilitating intelligent profit objectives and providing solid client relations, as well as by actively developing new business opportunities for continued marketplace presence.

ø  adept at multitasking within high-pressure, deadline-driven environments and strategically planning, prioritizing, and coordinating workflow to maximize productivity, efficiency, and quality.

 

~ education, certification, training, and technical proficiencies ~

 

associate s degree                                                                                          washtenaw community college

extensive business / marketing coursework                                                                   schoolcraft college

 

certificate in dental assisting                                                                          washtenaw community college

certificate in cpr instruction                                             american heart association / american red cross

 

dale carnegie business and sales coursework

practice builders orthodontic marketing program

levin group, inc. dental marketing / production and profitability

peniche & associates treatment coordination / marketing seminars

 

proficient in microsoft office (word, excel, powerpoint) • internet explorer

~ willing to learn / master additional programs as necessary ~

 

professional synopsis

 

 

ø  apply dynamic interpersonal relations talents toward performing target-based prospecting activities with referring offices, as well as proactively gaining non-referring offices to continually drive operational growth.

ø  developed and implemented strategic long- and short-range marketing initiatives to support organizational revenue objectives, including proficiently managing cost-effective operating budgets.

ø  expertly organize and direct patient-based promotional efforts and special events programming to include multifaceted media communications (i.e. print, online, public relations, direct mail), along with supervising highly successful community activities for up to 600 participants.

ø  demonstrate sharp presentation and communication abilities toward educating physicians and staff members on cpr basics, as well as facilitating educational events for referring / non-referring associates to provide information regarding office practices and treatment options.

 

 

ø  contributed strong multitasking skills instrumental in supporting superior orthodontic operations and ensuring patient comfort during comprehensive dental procedures.

ø  strategically steered revenue by creating and implementing profit-driven marketing and public relations programs designed to enhance the office s professional / public image and position within the marketplace.

ø  demonstrated exceptional knowledge of industry-wide products and services necessary to expertly originate and execute all set marketing plans and budgetary strategies.

ø  strictly adhered to osha and operations-specific policies and procedures to guarantee seamless organizational processes at all times, along with developing solid regulatory compliance training programs for all office staff.

ø  generated positive public relations to create new business opportunities while building critical community relationships and professional networks.