Resume Writing ?
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At Resumes Guaranteed


ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!



Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Home (xxx-xxx-xxxx

Cell (xxx-xxx-xxxx 

abc@xyz.com

Citizenship: United States

Job Announcement:             KL-0000 xxxxxx xxxx , xxxx , xxxxx 000007

Agency:                                  Veteran s Health Administration

 

Core Competencies

 

Customer Service, Client/Public Relations, Administrative Operations, Data Entry, Database Management/Maintenance, Inbound/Outbound Communications, Problem Solving, Presentations, Written Communications, Report Production, Records Management, Training and Development, Team Leadership/Supervision, Project Management, Computer Operations, Licensed-Life, Health and Annuity

 

Professional Experience:

 

August 1998 to present

New York Life/AARP Operations

Customer Service/Team Lead

Annual Salary: 40,000

Hours per Week: 37.5

Supervisor: Charisse Browder; Phone: 813-288-5500; Permission to Contact: Yes

Proficiently process inbound calls from existing and potential Life, Health and Annuity insurance clients, applying industry expertise toward providing informed responses to product/service inquiries; hold multi- Life, Health and Annuity Licenses for all states except Washington.  Additionally serve as Outbound Representative/Team Lead. Demonstrate strong communication, problem solving and customer service skills in effectively managing escalated issues through to successful resolution, ensuring optimal levels of customer satisfaction. 

Contribute solid leadership skills toward delivering new hire training in products/services, effective customer service techniques and internal/regulatory policies, procedures and standards; monitor calls for quality control.  Facilitate ongoing staff coaching and provide constructive feedback vital to building top-performing teams.

Provide Supervisor with detailed reports instrumental to tracking and adjusting operations in order to maximize productivity, efficiency and quality of operations. Routinely use varied software/applications including LSP, RVI, Blue Pumpkin, and CC Pulse.

 

 

September 1997 to present

Hillsborough Community College                     

Staff Assistant

Annual Salary: $10k (Part time)

Hours per Week: 22

Supervisor: Theresa Oosting; Phone: 813-840-0015; Permission to Contact: Yes

Concurrent with full-time position presented above, support broad scope of student, teacher/staff and campus functions.  Entrusted with opening and closing facility.  Proficiently proctor test for teachers and actively assist Campus Manager/Dean with administrative activities including reporting on professor office hours and attendance as well as student no shows.

Interface directly with students in assisting with signing up for and dropping classes, providing curriculum/ program information and managing inbound calls from both existing and potential students.

                                               

 

 

Page 1 of 2

 

Yyyyyy x. yyyyyy                                                                                                      Page 2 of 2

 

 

Professional Experience continued

 

November 1987 to July 1998

Hill-Donnelly Corporation

Customer Service Representative/Computer Operator

Annual Salary: $24K

Hours per Week: 46

Supervisor: N/A C Out of Business

Actively supported company in sustaining and growing business by facilitating orders fulfillment to meet critical deadlines and client needs/specifications.  Efficiently managed reel to reel jobs, with accountability for office operations, payroll and census tract.  Demonstrated versatility and strong project management skills in collaboratively running Mailroom, Pressroom and Shipping operations in fast-paced, time-sensitive environment requiring superior planning, prioritization, organization, and multitasking abilities.

 

Education

 

St. Leo s University

Degree: MBA

Major: Accounting

Earned: N/A C in progress

 

National Lewis University                       

Degree: Bachelor of Science

Major: Applied Behavioral Science

Earned: 2005

GPA: 3.26/4.0

Semester Hours: 120

 

Hillsborough Community College          

Degree: Associate of Arts

Major: Liberal Arts

Earned: 1999

GPA: 3.5/4.0

Semester Hours: 66

 

Career Development/Continuing Education

 

Life Office Management Association (LOMA):

ACS 100 Foundations of Customer Service

LOMA 280 Principles of Insurance

LOMA 386 Underwriting

 

Employer-Sponsored:

Conservation Training

Loan Training

Suppressions

Exchanges on Demand

Excellence in Customer Service

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Home (xxx-xxx-xxxx

Cell (xxx-xxx-xxxx 

abc@xyz.com

Citizenship: United States

 

 

Date

 

 

Veteran s Health Administration

Address

City/State/Zip Code

 

RE: KL-0000 xxxxxx xxxx , xxxx , xxxxx 000007

 

I am extremely interested in being considered for a position with the Veteran s Health Administration, as referenced above. To acquaint you with my qualifications, I am currently seeking a submitting my resume for your review.  In advance, thank you for your time and consideration.

 

As demonstrated in the accompanying resume, I offer extensive experience in client-focused, service-oriented environments where dynamic administrative, customer relation and problem solving skills are critical to optimizing delivery of services.  I am highly effective in identifying and addressing customer needs, providing responsive solutions to escalated issues and ensuring client satisfaction in quality and efficiency of services.  Additionally, I currently train and lead our customer service team, illustrating strong leadership skills.  I am licensed in Life, Health and Annuity in all states except Washington, providing me with a solid understanding of the health care system that should be of value in supporting VHA operations.  Further, I possess strong data entry, report/document production and computer skills. To complement this background, I am presently pursuing an Masters in Business Administration and have earned a BS in Applied Behavioral Science; I also actively participate in ongoing professional training and continuing education.

 

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance.  I am confident that I could be a valuable asset to your firm, and look forward to interviewing with you in the near future.

 

Sincerely,

 

 

 

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000

Home (xxx-xxx-xxxx

Cell (xxx-xxx-xxxx 

abc@xyz.com

Citizenship: United States

Job Announcement:             KL-0000 xxxxxx xxxx , xxxx , xxxxx 000007

Agency:                                  Veteran s Health Administration

 

Date

 

 

 

Contact Name

Company Name

Address

City/State/Zip Code

 

RE: KL-0000 xxxxxx xxxx , xxxx , xxxxx 000007

 

 

Dear _______________________________:

 

I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company.  Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.

 

As discussed, I am an enthusiastic, disciplined team player eager to launch a successful career as a dedicated member of your staff.  I believe you will find my dynamic (LIST A FEW SKILLS/QUALIFICATIONS RELEVANT TO THE POSITION) skills vital to your operations and look forward to contributing to your success.

 

Should you have any additional questions, or to discuss future employment opportunities, please feel free to contact me at your earliest convenience.  Again, thank you for the enlightening interview.  I look forward to your response.

 

Sincerely,

 

 

Yyyyyy x. yyyyyy

 

 

 

 

 

<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!