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yyyyyy x. yyyyyy                                                                    

 0000 xxxxxx xxxx , xxxx , xxxxx 00000

(xxx-xxx-xxxx

abc@xyz.com                                                                                                                                                        

career objective                              

seasoned business consulting specialist eager to contribute expertise in project management, compliance assurance, and human resources matters toward supporting the employer in maximizing operational performance

profile                                                

ø  offer numerous years of progressive experience in identifying and addressing client-specific needs, evaluating and managing risk, instituting process improvements, and ensuring compliance

ø  demonstrated record of developing and implementing cost-effective solutions resulting in improved efficiency, minimal liability, reduced expenses, and increased profit

ø  execute insurance certificate verifications and audits; keen eye for detail and emphasis on accuracy

ø  excel in training and leading top-performing support teams; conduct new hire orientation and training seminars, administer payroll, manage hris databases, and steer employee relations

ø  dynamic organization, prioritization, and communication skills; consistently achieve critical deadlines while maintaining high quality standards

ø  proactive team player equally effective in independent and collaborative environments

 

~ technical proficiencies ~

microsoft office ~ staroffice ~ filemaker pro ~ lotus notes ~ peoplesoft ~ hris

professional experience                

senior compliance specialist / client services specialist ii, workforcelogic, redwood city, ca              2006 c 2008

  • successfully provided critical support to the 1099 independent contractor compliance and risk mitigation arm of the nelson family of companies by developing and implementing customized business improvement strategies
  • conducted detailed client evaluations to identify potential liabilities and mitigate risks; worked closely with all levels of personnel to ensure complete understanding of relevant regulations, policies, and guidelines
  • aided in the hiring and training process, oversaw timekeeping, and processed a high volume of employee data; coordinated payroll service conversion to cut client costs by 47%
  • contributed to the introduction of a full-scale vendor management solution resulting in more than $500k in annual savings

 

employee service center customer support representative, harvey nash, inc., san francisco, ca                      2006

  • efficiently and courteously delivered knowledgeable responses to california state automobile association employee queries regarding human resources, benefits, payroll, and expenses; researched incidents and managed cases from start through resolution

 

senior property management administrative associate, office team, san francisco, ca                           2005 c 2006

  • performed vendor insurance certificate audits for equity office properties, inc., a $39b office management company with numerous properties nationwide
  • monitored activity, managed tenant information, and assisted senior management with special projects

 

client services coordinator for contingent workforce compliance, pro unlimited, inc., burlingame, ca  1999 c 2005

  • effectively oversaw all aspects of this major comforce subsidiary s temporary contract workforce and vendor network; conducted liability assessment, risk management analysis, insurance verification, and compliance assurance procedures to authorize provision of services
  • served as company, client, and contingent workforce liaison and facilitated communications regarding insurance, purchasing, and billing issues
  • trained department members and client staff in standard operating procedures and compliance

education                                           

bachelor of arts in english, creative writing concentration, cum laude, san francisco state, san francisco, ca

 

associate of arts in liberal studies, los medanos college, pittsburg, ca

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